We are pleased to tell you about the launch of our new digital service for Hexagon residents.

Available either online or at MyHexagon.org.uk through the MyHexagon app, which you can download through your usual app store. MyHexagon gives you 24/7 access to your Hexagon account.

We are introducing MyHexagon because you have told us that you would like the option of contacting us in a more convenient way and at more convenient times than we can offer through the telephone. But don’t worry, our Customer Service team is still available Monday to Friday 9-5 if you do prefer to contact us this way.

My Hexagon will allow you to:

• Check your rent balance
• Set up a direct debit to pay your rent and service charges
• Make a request or report an issue to us
• Update your personal and contact details
• View your documents

You can do all this from your phone or computer, on the go or at home, at any time you choose.

Also coming later this winter you’ll be able to report repairs and make repairs appointments.