Service Standards

Hexagon aims to provide a high standard of service to its residents and service-users. Our Service Standards set out the minimum level of service you can expect from Hexagon, and we are committed to meeting all of these standards.

Our Service Standards have been agreed in consultation with Hexagon residents and service-users, and we value the time and commitment that residents and service-users have put in.

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As an organisation, we are concerned with people, their homes and communities.

We make good quality, affordable housing and services available to people in South East London, and work to extend opportunities and improve the neighbourhoods they live in.


HEXAGON Housing Association
130-136 Sydenham Road
London SE26 5JY

Office hours: 9am to 5pm
Monday to Friday

General Enquiries: 020 8778 6699
Repairs freephone: 0800 393 338

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