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# Hexagon Housing Association

We make good quality, affordable housing and services available to people in South East London

## Sitemaps

- [XML Sitemap](https://hexagon.org.uk/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Get online (not in line)](https://hexagon.org.uk/get-online-not-in-line/) - We’re pleased to announce that residents can now book repair appointments online through the MyHexagon app. As part of our transition to bringing repair calls back in-house, we recently introduced a new repair diagnostic tool to help our Customer Services Team diagnose issues, raise repair jobs and book appointments more efficiently. Following its successful implementation,
- [Thanking our engaged residents](https://hexagon.org.uk/thanking-our-engaged-residents/) - On Thursday 26th March we held our annual recognition event at the London Bridge Hotel. We appreciate the many residents who get involved with Hexagon in the wide range of ways possible. Our recognition event is a great way to thank these residents for their time and commitment. Drinks were flowing and a delicious three
- [Chalkstone Lane shortlisted for two First Time Buyers' Readers' Awards](https://hexagon.org.uk/chalkstone-lane-shortlisted-for-two-first-time-buyers-readers-awards/) - We’re delighted to announce that Chalkstone Lane, Blackheath has been shortlisted in two categories at this year’s First Time Buyers’ Readers’ Awards. The awards celebrate developments that deliver high-quality homes and thriving communities for first-time buyers, recognising excellence in design, quality and customer appeal. Located in leafy Blackheath, Chalkstone Lane offers residents excellent local amenities
- [Hexagon relaunches Estate Champion programme to strengthen neighbourhood pride and resident voice](https://hexagon.org.uk/hexagon-relaunches-estate-champion-programme-to-strengthen-neighbourhood-pride-and-resident-voice/) - We are pleased to relaunch our Estate Champion programme, giving residents a new opportunity to play an active role in helping improve their estates and neighbourhoods. Estate Champions are residents who volunteer to help keep an eye on their estate and report issues they notice in communal areas. This might include concerns such as cleaning standards, grounds maintenance
- [Estate Graders Return for Annual Estate Inspection Programme](https://hexagon.org.uk/estate-graders-return-for-annual-estate-inspection-programme/) - On 12th and 14th May 2026, our volunteer Estate Graders, Bianca and Denise, spent two busy days visiting and inspecting a selection of our estates as part of the annual Estate Grading programme. Estate Graders are resident volunteers who help us independently assess the condition of our estates each year. During the inspections, graders review the cleanliness, maintenance and overall appearance of communal
- [Topping Out Ceremony Marks Major Milestone at Old Kent Road Development](https://hexagon.org.uk/topping-out-ceremony-marks-major-milestone-at-old-kent-road-development/) - A topping out ceremony took place on Monday, 18 May at our development site at 634–636 Old Kent Road, Southwark, marking a significant milestone in the construction programme. The development will deliver 46 new-build apartments, comprising a mix of shared ownership and affordable rented homes, alongside new commercial space. The scheme forms part of our
- [Welcome to Hexagon’s New Operations Director](https://hexagon.org.uk/welcome-to-hexagons-new-operations-director/) - Hexagon is pleased to welcome Stefanie Turton as our new Operations Director, following the departure of Andy Vincent in March. Stefanie brings almost 20 years of experience in the social housing sector, having worked across supported housing, leasehold, general needs, and mixed‑tenure portfolios. Her career has included senior roles within large organisations, where she has
- [Reporting repairs is now easier](https://hexagon.org.uk/reporting-repairs-is-now-easier/) - One telephone number to remember for all things Hexagon. All repairs calls are now being answered by Hexagon team members. This means you only have one number to call for all things Hexagon. Tel 020 8778 6699. What if I ring the Gilmartins repair number after February? The number will still work – you will
- [Tenant Satisfaction Measures - How did we do?](https://hexagon.org.uk/tenant-satisfaction-measures-how-did-we-do-2/) - Two years ago, the Regulator for Social Housing introduced a regulatory standard for landlords - the Transparency, Influence and Accountability Standard. Part of the new Standard is a series of measures designed to help residents assess how their landlord is performing. These measures are called the Tenant Satisfaction Measures (TSMs) and are made up of
- [Managed Migration to Universal Credit](https://hexagon.org.uk/managed-migration-to-universal-credit/) - Managed migration is the process claimants who are receiving means tested benefits and tax credits are told to move to Universal Credit instead. This is called ‘Managed Migration’. As part of the managed migration process, the Department of Work & Pensions (DWP) is writing to people to invite them to claim Universal Credit. This letter
- [Just Ask - Cleaning & Grounds Maintenance contract - Your questions answered](https://hexagon.org.uk/just-ask-cleaning-grounds-maintenance-contract-your-questions-answered/) - Residents will recall that the new grounds maintenance and cleaning services contract with Just Ask went live in February 2024. We are continuing to listen to residents' feedback and as part of this, we have created a page here to provide answers to frequently asked questions. We will update the list of questions regularly, so
- [Tenant Satisfaction Measures - How did we do?](https://hexagon.org.uk/tenant-satisfaction-measures-how-did-we-do/) - In 2023, the Regulator for Social Housing introduced a regulatory standard for landlords – the Transparency, Influence, and Accountability Standard. An important part of this new standard is a new series of measures designed to help residents assess how their landlord is performing. These measures are called the Tenant Satisfaction Measures (TSMs) and are made
- [MyHexagon - Over 1,000 residents have already signed up - have you?](https://hexagon.org.uk/myhexagon-the-launch-of-our-digital-services-for-residents/) - Over 1,000 Hexagon residents have signed up to their MyHexagon account! You will remember that the MyHexagon residents portal was launched in November last year, providing a new digital service for Hexagon residents. MyHexagon was launched because you told us that you would like the option of contacting us in a more convenient way and
- [Anti-Social Behaviour (ASB) Awareness Week](https://hexagon.org.uk/anti-social-behaviour-asb-awareness-week/) - https://hexagon.org.uk/residents/support/anti-social-behaviour/
- [Embracing Neurodiversity: Enhancing Accessibility with Recite Me](https://hexagon.org.uk/neurodiversity-celebration-week-embracing-inclusion/) - A few months ago, we launched the Recite Me Assistive Toolbar on our website. This innovative tool is designed to break down accessibility barriers and create a more inclusive online experience for all users. What is Recite Me? Recite Me is a powerful assistive technology that provides a range of customisable tools to support individual
- [Home News - Winter Edition](https://hexagon.org.uk/home-news-winter-edition/) - Home News is the newsletter for Hexagon residents and is produced on a quarterly basis. Download the latest edition here: Home News – Winter
- [Getting to know our residents](https://hexagon.org.uk/getting-to-know-our-residents/) - So that we can make sure our services meet your needs and you're getting the most out of your tenancy with us, we would like your help in collecting relevant information via a questionnaire. The purpose of the questionnaire is to get to know you and the people that live with you. Gathering this information
- [Home News - Autumn Edition](https://hexagon.org.uk/home-news-autumn-edition/) - Home News is the newsletter for Hexagon residents and is produced on a quarterly basis. Download the latest edition here: Home News - Autumn
- [A message for our Residents](https://hexagon.org.uk/a-message-for-our-residents/) - Hexagon’s approach to responsive repairs is changing. We know that we need to invest more in improving our properties long term and less on patch repairs. We have therefore taken the difficult decision to put on hold certain repairs that do not present a health and safety risk and could be better undertaken on a
- [Celebrating Employability Day with Hexagon residents - Friday, 13th Sept.](https://hexagon.org.uk/celebrating-employability-day-with-hexagon-residents/) - Hexagon’s Community Investment Team are holding an event for residents to celebrate Employability Day. Date: Friday 13 September 2024. Time: 10am – 1.30pm Location: Hexagon Head Office 130-136 Sydenham Road, SE26 5JY Celebrating its ninth year, Employability Day was started by ERSA (Employment Related Services Association) to celebrate the work of the employment support sector.
- [Proud to be Members of PlaceShapers](https://hexagon.org.uk/proud-to-be-members-of-placeshapers/) - We are delighted to renew our @PlaceShapers membership, the national network of place-based landlords who work together to help communities thrive. We are ambitious for our communities, committed to long-term solutions, united in our purpose, and firmly in it for the long term.
- [One of Hexagon's core values is 'Appreciating difference'](https://hexagon.org.uk/one-of-hexagons-core-values-is-appreciating-difference/) - The tragic incident that took place in Southport last week, shocked us all and we, at Hexagon, know that many of our residents will be deeply affected by it. Our thoughts are also with the victims and their families - we send our condolences to them. One of Hexagon’s core values is around ‘appreciating difference’
- [We are conducting Tenancy Reviews](https://hexagon.org.uk/we-are-conducting-tenancy-reviews/) - We are carrying out tenancy reviews and a few residents have asked questions about them. Here we describe what these audits are about. What is a Tenancy review? A tenancy review involves a visit from one of our staff who will check that our records about your household are up to date. Why
- [10 Top Tips on writing a CV](https://hexagon.org.uk/10-top-tips-on-writing-a-cv/) - Take a listen to the Housing Voices mini-podcast with Martyne Callendar, Senior Employment Officer who shares her top 10 tips on creating a great CV. Grab a cuppa and have a listen! Did you know that the Community Investment Team is there for all Hexagon Residents to help you achieve your goals and fulfill your
- [Residents' Repairs Group](https://hexagon.org.uk/residents-repairs-group/) - Are you interested in helping improve repairs at Hexagon for everyone? If so, becoming a Repairs Group Volunteer might just be for you…. We’re looking for new member to join the Repairs Group – it is a resident-led group that is dedicated to improving overall performance of the responsive repairs service and making sure the
- [New Cleaning and Grounds Maintenance contract goes live](https://hexagon.org.uk/new-cleaning-and-grounds-maintenance-contract-goes-live/) - We are pleased to announce the start of a new era in our grounds maintenance and cleaning services across the estates. From Monday, 5 February 2024, residents will notice the arrival of Just Ask contractors who will be delivering new services. In 2022, Hexagon began a procurement exercise to review and re-tender the cleaning and
- [Report tenancy fraud](https://hexagon.org.uk/report-tenancy-fraud/) - Subletting or obtaining a social housing tenancy fraudulently is a criminal offence and means that those in need of social housing have to wait longer to be housed We take illegal subletting very seriously. Every social housing home that’s illegally sublet or tenancy that’s obtained dishonestly deprives a person or family in need of an
- [Would you like to be a Resident Scrutiny Inspector?](https://hexagon.org.uk/would-you-like-to-become-a-resident-scrutiny-inspector/) - Do you like to scratch beneath the surface and understand how things really work? If so, Resident Inspection might just be for you… We’re looking for new members to join the Resident Scrutiny Inspection Team. Each year you will choose a priority aspect of Hexagon’s services to investigate in-depth – interviewing staff and contractors, reviewing
- [What counts as Antisocial Behaviour?](https://hexagon.org.uk/what-counts-as-antisocial-behaviour/) - Take a listen to the first Housing Voices mini-podcast with Melonie Wheatle, Antisocial Behaviour Officer. We discuss what counts as Antisocial Behaviour (ASB) and what doesn’t. Plus, strategies to deal with it, looking at one of the most common issues raised, noise, as an example. For more detailed information and Hexagon’s policies on ASB, click here
- [RSH Consultation on revised Consumer Standards - Have Your Say](https://hexagon.org.uk/rsh-consultation-on-revised-consumer-standards/) - The Regulator of Social Housing (RSH) is inviting residents to have your say on the revised Consumer Standards and the Draft Code of Practice. The consultation ended on the 17th October 2023. The RSH has been given a stronger consumer regulation role by the new Social Housing (Regulation) Act 2023 and want your views and
- [Diversity Training Event](https://hexagon.org.uk/diversity-training-event/) - Last month, Hexagon hosted a training event for all of our key partners who provide services for the Responsive Repairs, Stock Improvement, Property Safety and Development departments. The event was held at the Bromley Court Hotel in South East London. The aim of the event was to share the latest good practice in meeting the
- [Our latest shared ownership development - Boulevard Point](https://hexagon.org.uk/our-latest-shared-ownership-development-boulevard-point/) - Boulevard Point - our latest development for purchase in Croydon You can see more about Boulevard Point here
- [How have you found the new repairs service?](https://hexagon.org.uk/how-have-you-found-our-new-responsive-repairs-service/) - Meet Gilmartins and share your feedback to inform improvements. July 2023 will be the 1 year anniversary of Gilmartins being Hexagon’s main repairs contractor and we want to hear from all residents how it’s been going for you – what’s worked well and what hasn’t? Your feedback will help inform the 1 year contract review
- [Condensation, Damp & Mould](https://hexagon.org.uk/condensation-damp-mould/) - Condensation, Damp & Mould Home > Advice > Condensation, Damp & Mould Condensation, Damp & Mould Home > Advice > Condensation, Damp & Mould Latest News Get online (not in line) 29 July 2026 We’re pleased to announce that residents can now book repair appointments online through the MyHexagon app. As part of our transition
- [Changes to the Neighbourhood Services Team](https://hexagon.org.uk/changes-to-the-neighbourhood-services-team/) - Following a recent review of our Neighbourhood Services structure, we have made some amendments, which will take effect from 6 March 2023. Part of the re-structure means you may be allocated a different Neighbourhood Officer to the one you are used to working with. We know change can sometimes be unsettling, but we want to
- [Complaint Handling Failure Orders](https://hexagon.org.uk/complaint-handling-failure-orders/) - In March, the Housing Ombudsman issued its quarterly report. During the period October 2022 to December 2022, Hexagon Housing Association were issued with two complaint handling failure orders. We were non-compliant as we failed to comply within the target timescales. Hexagon accepts that we did not respond as swiftly as we promised. The introduction of
- [Repairs notifications apology](https://hexagon.org.uk/repairs-notifications/) - It has been brought to our attention that when raising an order, Gilmartins’ repair system has sometimes generated multiple appointments and text messages to our customers. A glitch in the system meant that some residents were sent 5-6 appointments for one repair. We would like to apologise for any inconvenience that this glitch has caused
- [Financially Hard Times - discussion sessions](https://hexagon.org.uk/financially-hard-times-discussion-sessions/) - On Wednesday 8th February 2023 we held two discussion sessions for residents with Sheron Carter, Chief Executive – to share views and find out our thoughts on how Hexagon can manage the financial hard times moving forward. Thanks to everyone who attended and contributed some really valuable ideas and feedback. Putting customers at the heart,
- [Government's Right to Buy Announcement](https://hexagon.org.uk/governments-right-to-buy-announcement/) - On 9th June 2022, the Prime Minister confirmed his plans to extend the Right to Buy to housing association tenants. So far the government haven’t given Hexagon or other housing associations any more detail. The proposals confirmed so far are: 2.5 million housing association tenants will be given the right to buy in an extension
- [Residents Review Neighbourhood Estate Inspections](https://hexagon.org.uk/residents-review-neighbourhood-estate-inspections/) - Each year the Resident Inspection Team carry out detailed independent investigation into one of Hexagon’s service areas. This year, the Inspection Team chose to scrutinise the Neighbourhood Estate Inspection service to assess if it was working effectively from a resident perspective and to agreed standards. The inspection was in-depth and included shadowing an Estate Inspection,
- [Gilmartins is the new repairs service contractor](https://hexagon.org.uk/gilmartins-is-the-new-responsive-repairs-service-contractor/) - In July, Gilmartins partnered with us to provide customers with a responsive repairs service. So, if you need to report a repair to your home or a communal area, please call Gilmartins on Freephone number: 0808 178 6785 or email: hexagonrepairs@gilmartins.co.uk. After Gilmartins have completed a repair(s) in your home, if we have your mobile
- [Hexagon's Big Conversation Events](https://hexagon.org.uk/hexagons-big-conversation-events/) - Hexagon are planning to get out into the sunshine and speak with some of you in the first two weeks of September. All staff will be out knocking on doors to check how residents are getting on after the pandemic and to ask a few questions and give you some information. So watch out for
- [Let's keep each other safe!](https://hexagon.org.uk/lets-keep-each-other-safe/) - In follow up to the ongoing Grenfell Enquiry, the government have issued revised guidance, made legal changes, have proposed new laws and are in the process of setting up a new enforcement regime. The aim of this is to increase scrutiny on housing providers and reduce the risk to residents. Our part of the deal
- [Update re: EWS1 Forms](https://hexagon.org.uk/update-re-ews1-forms/) - We issued guidance in relation to EWS1 forms in August 2021. We are aware that a number of resident shared owners / leaseholders, continue to encounter issues in purchasing, staircasing, re-selling or re-mortgaging, as a result of lenders’ ongoing concerns about the safety of buildings and their general requirement to be provided with an EWS1
- [Rent increase letters - A message to our customers](https://hexagon.org.uk/rent-increase-letters-a-message-to-our-customers/) - Residents would have recently received rent increase letters for 2022. We are really sorry that there appears to be some errors with our rent increase letters this year that has affected some customers. The team are busy working to resolve the issues and we will be in touch with those customers affected in the next
- [Hexagon Board Member awarded OBE](https://hexagon.org.uk/hexagon-board-member-awarded-obe/) - Hexagon Board Member, Ruth Chambers, has been awarded an OBE as part of the Queen’s Birthday Honours List in recognition of her ‘services to the environment’. Ruth, a Senior Fellow for Greener UK and Green Alliance, has been a Board Member for over seven years and is Lead Board Member for Community Investment and HR.
- [The Homes for Ukraine scheme](https://hexagon.org.uk/the-homes-for-ukraine-scheme/) - From Monday 14th March 2022, people in the UK who are happy to sponsor someone fleeing Ukraine, have been able to register their interest on the UK Government website under the Homes for Ukraine scheme. The Homes for Ukraine scheme will allow individuals, charities, community groups and businesses in the UK to bring Ukrainians to
- ['Gilmartins' confirmed as Hexagon's new contractors](https://hexagon.org.uk/gilmartins-confirmed-as-hexagons-new-contractors/) - Following a rigorous procurement process, in which Hexagon was supported by a specialist procurement consultancy firm, members of Hexagon’s Residents’ Repairs Group and some of Hexagon’s Board members, Hexagon can confirm that it has appointed Gilmartins as its new responsive and void repairs contractor with effect from 1 July 2022. Gilmartins, founded in 1996, has
- ['Your Money, Your Way' Event - Thursday, 19th May 2022](https://hexagon.org.uk/your-money-your-way-event-thursday-19th-may-2022/) - The Your Money Your Way Roadshow will enable residents to access information on dealing with the increased costs of living. Residents can get expert advice from Citizens Advice, Green Doc and Hexagon on ways to reduce energy usage, food bills, apply to grants and get help with childcare costs. Where: Canada Water Theatre & Library,
- [Hexagon's Office re-opens after two years](https://hexagon.org.uk/hexagons-office-re-opens-after-two-years/) - Following the closure of our head office in March 2020, we are pleased to announce that our doors will be open daily to residents and visitors with effect from Monday, 21 March 2022 between the hours of 9am and 5pm. We wish to thank all our residents and partners for their patience over the last
- [Join the Government's new Social Housing Quality Resident Panel](https://hexagon.org.uk/join-the-governments-new-social-housing-quality-resident-panel/) - The government requires residents for their Social Housing Quality Resident Panel to hear from social housing residents across England. The launch of a Resident Panel invites residents to have their say on how to improve the quality of social housing. The Panel will allow residents to scrutinise and influence measures to strengthen the Decent Homes
- [Our Opening Hours over the Festive Period](https://hexagon.org.uk/our-opening-hours-over-the-festive-period/) - We wish all our customers a Merry Christmas and a Happy New Year. Our opening hours over the Christmas period will be as follows: Friday 24th December - Christmas Eve - 8am - 5pm Monday 27th December Bank Holiday - Closed Tuesday 28th December Bank Holiday - Closed Wednesday 29th December 8am – 5pm Thursday
- [We are pleased to announce Sheron Carter as our new CE](https://hexagon.org.uk/we-are-pleased-to-announce-sheron-carter-as-our-new-ce/) - Hexagon's Board has announced that after 22 years as Chief Executive, Tom McCormack will be retiring in June 2022. Tom said: “It has been a fantastic privilege to serve as the Hexagon Chief Executive over many years. I will approach my planned retirement secure in the knowledge that we have a fantastic staff team, a
- [More new housing for local people](https://hexagon.org.uk/more-new-housing-for-local-people/) - Our Development team continue to bring to completion the new homes for people in housing need
- [Newly affected by the 'Bedroom Tax' or 'Benefit Cap'?](https://hexagon.org.uk/newly-affected-by-the-bedroom-tax-or-benefit-cap-help-is-at-hand/) - Hexagon's Financial Inclusion Team is on hand to assist with any money related issue
- [Hexagon scheme shortlisted for RIBA London Award](https://hexagon.org.uk/hexagon-scheme-shortlisted-for-riba-london-award/) - Our units at 95 Peckham Road in Southwark are part of a development shortlisted for a RIBA London Award
- [Our Financial Inclusion service reaches £1m milestone](https://hexagon.org.uk/our-financial-inclusion-service-reaches-1m-milestone/) - Over £1,000,000 has now been raised for Hexagon residents
- [Help with benefit applications](https://hexagon.org.uk/help-with-benefit-applications/) - Our Financial Inclusion team is available to assist residents with issues relating to social security benefits
- [Paying rents in these difficult times - a message for our residents](https://hexagon.org.uk/paying-rents-in-these-difficult-times-a-message-for-our-residents/) - Don’t let arrears build up. Get in touch. We are here to help you.
- [New Resident Policy Group up and running](https://hexagon.org.uk/new-resident-policy-group-up-and-running/) - The Residents Advisory Group will provide another key way for residents to influence the services that Hexagon provides
- [Financial Inclusion team helps resident to save her home](https://hexagon.org.uk/hexagons-financial-inclusion-team-helps-resident-to-save-her-home/) - Are you struggling to sustain your tenancy? Our Financial Inclusion Team are here to help you keep your home
- [Fire Safety Awareness](https://hexagon.org.uk/fire-safety-awareness/) - A fire in your home can be a danger to your life and the lives of those around you. Hexagon takes the risk of fire seriously.
- [Hexagon scheme in running for 'Best Small Development' Award](https://hexagon.org.uk/hexagon-scheme-in-running-for-best-small-development-award/) - Almost 90% of the shared ownership apartments at George Albert Court were sold to existing Bexley borough residents
- [Hexagon Director is finalist for 'Woman of the Year' Award](https://hexagon.org.uk/hexagon-director-is-finalist-for-woman-of-the-year-award/) - "..It is a testament to her ability to lead by example and to inspire those around her to achieve their very best..." says CE, Tom McCormack
- [Hexagon wins 'Employer of the Year' Award](https://hexagon.org.uk/hexagon-wins-employer-of-the-year-award/) - "Hexagon stood out from the fantastic employers we work with" says Claire Reed, Ops Manager at LLC
- [Hexagon has been named as an 'Employer of the Year' finalist](https://hexagon.org.uk/hexagon-has-been-named-as-a-finalist-in-the-employer-of-the-year-category/) - Hexagon has been shortlisted in the 'Employer of the Year' category for the London Learning Consortium's annual award ceremony
- [Residents grade our estates](https://hexagon.org.uk/residents-grade-our-estates-2/) - The Estate Grading project has been running for 7 years and involves residents visiting and inspecting our estates against set criteria.
- [Together with Tenants - Hexagon and its Residents respond](https://hexagon.org.uk/together-with-tenants/) - Hexagon has contributed two submissions to the NHF's consultation 'Together with Tenants' - one from Hexagon Residents and one from the Hexagon Team - and you can read them both here.
- [A Digital introduction](https://hexagon.org.uk/a-digital-introduction/) - Our Community Investment Team have been focusing on Digital Inclusion as part of the offer to residents and six Hexagon residents are already 'Digital Champions', helping us to deliver this programme.

## Pages

- [Homepage](https://hexagon.org.uk/) - Get online (not in line) We’re pleased to announce that residents can now book repair appointments online through the MyHexagon app. As part of our tra… Chalkstone Lane shortlisted for two First Time Buyers’ Readers’ Awards We're delighted to announce that Chalkstone Lane, Blackheath has been shortlisted in two categories at this year's First Time
- [Questionnaire](https://hexagon.org.uk/getting-to-know-you/questionnaire/) - Getting to know you questionnaire Thank you for confirming you would like to share your details with Hexagon Housing Association. The purpose of this questionnaire is to get to know you and the people that live with you, so that we can make sure our services meet your needs where possible and you are getting
- [Getting to know you](https://hexagon.org.uk/getting-to-know-you/) - We would like to get to know you...! The purpose of this questionnaire is to get to know you and the people that live with you, so that we can make sure our services meet your needs where possible and you are getting the most out of your tenancy with us. Gathering this information will
- [Job Listing](https://hexagon.org.uk/careers/jobs/) - As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in. We are a dynamic Great Place to Work accredited company with IIP Gold that is
- [Home News](https://hexagon.org.uk/news2/publications/home-news/) - Download the Home News Summer 26 Home News is the newsletter for Hexagon residents and is produced on a quarterly basis. The newsletter is sent out to all Hexagon residents by email and on the website, but residents can opt to have it sent to them directly by contacting our Customer Services Team on 020
- [Money Support](https://hexagon.org.uk/money-matters-2/) - Our Money Support team are on hand to help you make the most of your money, support you to claim for benefits that you may be entitled to and help you save money on your bills. Refer yourself to money support Fill in the form below to refer yourself to our service. Self referral form
- [Cleaning & Grounds Maintenance](https://hexagon.org.uk/residents/my-home/just-ask-cleaning-grounds-maintenance-faqs/) - Just Ask provide communal cleaning and grounds maintenance services across our estates. We have created this page to provide answers to frequently asked questions and hope residents find this is useful. We have also produced an Estate Services Standards Guide which you can find here. This guide explains the standards we expect from our estate cleaning
- [Get Involved!](https://hexagon.org.uk/get-involved/) - At Hexagon, we believe our residents should have a real say in the services we deliver and the communities we support. By getting involved with Hexagon, you can share your views, influence decisions and help make a positive difference where you live. There are lots of ways to take part, from joining a resident panel
- [Resident engagement news](https://hexagon.org.uk/get-involved/resident-engagement-news/) - Hexagon relaunches Estate Champion programme to strengthen neighbourhood pride and resident voice 9 June 2026 Read More » Estate Graders Return for Annual Estate Inspection Programme 9 June 2026 Read More » Thanking our engaged residents 24 April 2026 Read More »
- [Policy & You](https://hexagon.org.uk/get-involved/policy-consultation/) - Welcome to the relaunched policy consultation page. We want residents to help shape how Hexagon works, when we update or develop key resident-facing policy, we’ll share it here for your input, including videos and easy-to access Q&A summaries. We’ll also feed-back back to let you know what’s happened. Live consultations There are currently no live
- [Policy Consultation Feedback: Rechargeable Repairs](https://hexagon.org.uk/get-involved/policy-consultation/policy-consultation-feedback-rechargeable-repairs/) - In March and April 2024, we asked you what was important to consider in the Rechargeable Repairs Policy and how it could work best for you. Many thanks to everyone who gave your feedback – 24 residents provided 90 comments on the in-progress policy and this is vital to reflect resident need. All your input been
- [Register your interest](https://hexagon.org.uk/get-involved/register-your-interest/) - Please feel free to get in touch with the Resident Engagement Team if you would like to find our more about getting involved, would like to register your interest or have any questions. Email us at getinvolved@hexagon.org.uk Call us on 020 8778 6699 and ask for the Resident Engagement Team
- [Buying More Shares or Selling Your Home](https://hexagon.org.uk/residents/leaseholders/buying-more-shares-or-selling-your-home/) - Buying More Shares in Your Home If you are a shared owner and decide to buy a greater share in your home this is known as ‘staircasing’. There will be costs involved in this process including the valuation fee, your solicitor’s fee, Hexagon’s administration fee and any charge made by your mortgage provider. Your lease will
- [Policy](https://hexagon.org.uk/residents/policies/) - If you need any of the policies on this page in another language, read aloud, or any other accessibility functions, please click the red circle icon in the top right hand corner of the screen to open the ReciteMe bar before opening the policy. If you need any more support with accessibility please contact us
- [Help with the Cost of Living](https://hexagon.org.uk/money-matters-2/i-am-struggling/) - Cost of living support We understand that managing everyday expenses can be challenging, so we are here to help. Our cost-of-living support includes guidance and resources across food, energy and connectivity. Support we offer Foodbank Referrals We offer foodbank referrals to support residents who need help accessing essential supplies Energy support We can assess your
- [Our People](https://hexagon.org.uk/about-us/our-people/) - Hexagon is run by a Board of Management made up of 12 Members, one third of whom are Hexagon residents. The Board leads on all strategic issues and ensures all decisions comply with the values and objectives of the association. Detailed financial work is delegated to the Audit & Risk Committee. There are also three
- [Pension Credit](https://hexagon.org.uk/money-matters-2/pension-credit/) - Pension Credit What is Pension Credit? Pension Credit is a means-tested benefit that helps people over State Pension age on a low income by topping up their weekly income. Who can get it? You could qualify if: – You have reached State Pension age. – You live in England, Scotland or Wales –
- [Keeping Warm](https://hexagon.org.uk/money-matters-2/keeping-warm-this-winter/) - Helping you Keep Warm With energy prices continuing to rise and changes to government support, many residents may face challenges managing household energy costs. At Hexagon, we’re here to help, no matter the season. Energy Vouchers Eligible households may qualify for energy vouchers to help with costs Does my household qualify for vouchers? You may
- [Universal Credit](https://hexagon.org.uk/money-matters-2/how-universal-credit-works/) - How Universal Credit Works? What would I recieve? You will normally receive one monthly payment to cover your living costs. You and your partner will get one payment between the 2 of you if you claim as a couple. The payment is made up of a basic standard allowance and extra payments that might apply to you
- [Free Childcare for Working Parents](https://hexagon.org.uk/money-matters-2/the-spring-budget-how-it-affects-childcare-support/) - Working Parents On Universal Credit The Government has increased free childcare support for working parents. – Eligible working parents can receive up to 30 hours of free childcare each week during term time for children from 9 months old until they start school, subject to eligibility. – Universal Credit can pay up to 85% of
- [Community Food Projects](https://hexagon.org.uk/community-investment/communities-and-wellbeing/community-food-projects/) - Community Food Projects There are all sorts of community food projects – places where you can meet new people over a low cost lunch or social supermarkets and foodbanks which help your money stretch further. For a referral to a Trussell Trust foodbank, email moneysupport@hexagon.org.uk or call 020 8778 6699 Lewisham This directory of
- [Mental Health Support](https://hexagon.org.uk/community-investment/communities-and-wellbeing/mental-health-support/) - Mental Health Support We recognise that a range of factors such as Covid and the Cost of Living has impacted the mental health of many people. This page contains information on mental health support services available. Talking Therapies Talking Therapies are confidential treatments delivered by fully trained and accredited NHS practitioners. They can help if
- [Children and Young People](https://hexagon.org.uk/community-investment/communities-and-wellbeing/9125-2/) - Suport for Young People and Children Southwark Southwark One Hub is a searchable information hub for young people in Southwark. Find out about internships, mental health support, organisations for young people and much more. Lewisham Lewisham Youth First offers a wide range of activities all round the borough including youth clubs and adventure playgrounds. Croydon
- [Activities for Older People](https://hexagon.org.uk/community-investment/communities-and-wellbeing/older-people/) - Activities for Older People in your borough There is a range of free activity available to help you stay connected to your community and keep active. Southwark Southwark Age UK Lewisham and Southwark’s busy calendar of activities and events in Southwark. Services include advice, handyperson and food delivery. Blackfriars Settlement is a service that offers
- [Bromley](https://hexagon.org.uk/community-investment/all-things-digital/bromley/) - Digital Support in Bromley Bromley Council Bromley Council has a network of computers in libraries offering free internet access, email, Microsoft Office packages (Word, Excel, PowerPoint) access to online databases, library catalogue, local and council information. Any member of Bromley Libraries can use this service. Click here to learn more. Clear Community Web Clear Community
- [Croydon](https://hexagon.org.uk/community-investment/all-things-digital/croydon/) - Digital Support in Croydon Croydon Adult Learning (CALAT) Croydon Adult Learning (CALAT) offer the following courses for residents aged 19 and over to improve their digital skills. These courses are not free but you may get a discount if you’re unemployed and in receipt of benefits. Courses on offer: Digital Skills - Computing Skills for
- [Complaints](https://hexagon.org.uk/residents/complaints/) - How to make a complaint Hexagon aims to provide a good service. Sometimes things go wrong. When this happens, we want you to tell us so we can investigate, put things right where needed, and learn from what happened. A complaint is when you tell us you are unhappy with our service, something we have
- [All Things Digital](https://hexagon.org.uk/community-investment/all-things-digital/) - Digital Support We Offer Referrals to training We don't provide direct digital skills training, however we can help signpost and direct you to local support services in your borough. We can help find you find courses, whether its for basic skills such as navigating a smartphone or laptop, or more advanced courses such as using
- [Charlie](https://hexagon.org.uk/community-investment/events-2/hexagon-work-experience-programme/charlie/) - Charlie had been a carer for his dad for over 3 years and although he’d done some voluntary work, he had not had any paid work since he left school. He’d completed a Certificate for Level 2 Site Carpentry and was keen to kickstart a career within the construction industry but was not having much luck
- [Julie](https://hexagon.org.uk/community-investment/events-2/hexagon-work-experience-programme/julie-paffett/) - Julie has been a Hexagon tenant for many years and initially engaged with our employment support in March 2020 following a redundancy. Her employment advisor helped her apply for a role with L&Q, which she got an interview for, but the role was withdrawn due to Covid lockdown. She continued to receive support with
- [Jeremy](https://hexagon.org.uk/community-investment/events-2/hexagon-work-experience-programme/issa/) - Jeremy, aged 19, engaged with employment support services for over eight months with the goal of securing an engineering apprenticeship. While motivated, he initially needed support to navigate the application process and present his skills effectively. He received tailored one-to-one support to develop strong, role-specific CVs, helping him better align his applications with employer expectations.
- [Free Interview Practice](https://hexagon.org.uk/community-investment/events-2/free-interview-practice-with-external-company/) - Free Mock Interview Practice for Hexagon Residents Do you find job interviews a challenge Are you unsure on how best to prepare? Are you unclear on how best to answer interview questions? Do you struggle to manage your nerves? If you said ‘Yes’, to any of the above then we can help. Hexagon
- [Upskilll with an Apprenticeship](https://hexagon.org.uk/community-investment/events-2/upskilll-with-an-apprenticeship/) - Are you in work, gained lots of experience but haven’t had time to gain more qualifications? Are you looking for work but fear that a lack of qualifications might be affecting your progress? How about an apprenticeship? Learning Curve Learning Curve Learning Curve offer a range of apprenticeship programmes from level 2 – 4 to
- [Local and Specialist Employment Support](https://hexagon.org.uk/community-investment/events-2/local-and-specialist-employment-support/) - Support in your borough Lewisham Lewisham Works Live in Lewisham? Get support, gain new skills and employment, free. Register to meet their experienced team to access vacancies, help with your CV, job applications and interview support. Register online https://works.lewisham.gov.uk/Default.aspx Locations: Lewisham Works Office Lewisham Old Town Hall 1 Catford Road London SE6 4RU
- [NZCA Jobs](https://hexagon.org.uk/community-investment/events-2/green-jobs-looking-for-your-next-job/) - Hexagon has teamed up with Net Zero Careers Accelerator (NZCA) a job matching service supporting Hexagon residents to find work in the fast growing Green sector. Partnering with employers across London, we connect you to career support and potentially roles in: Green construction Recycling Maintenance Energy efficiency Retrofitting Start your journey below You can get
- [Employment Support](https://hexagon.org.uk/community-investment/events-2/) - Support we offer Work experience placements CV & interview workshops Referals to local employment support services Mailing list with information on current vacancies/job fairs/courses/workshops/volunteering opportunities Get in contact Call us on 02087786699 or email us et@hexagon.org.uk for more information or to speak to the team One of our team will call within 7 working days
- [Resident panels & groups](https://hexagon.org.uk/get-involved/ways-of-getting-involved/resident-panels-groups/) - Our resident panels and groups bring residents together to help shape services, review performance and influence decisions. By getting involved, you can share your views, look at how services are working in practice and help identify what could be improved. These groups play an important role in making sure resident voices are heard and reflected
- [Resident engagement strategy](https://hexagon.org.uk/get-involved/latest-news-updates/) - Our Resident Engagement Strategy 2024-2027 can be read here: Resident Engagement Strategy
- [Ways of getting involved](https://hexagon.org.uk/get-involved/ways-of-getting-involved/) - There are lots of ways to get involved at Hexagon, depending on your interests, experience and how much time you have available. Whether you want to help shape services, improve your local area or simply stay informed, there’s something for everyone. From joining resident panels and groups to taking part in community-based roles or
- [Why get involved](https://hexagon.org.uk/get-involved/why-get-involved/) - Getting involved is a great way to make a difference, share your views and help shape the services you receive. Whether it’s giving feedback, joining a resident group or taking part in consultations, there are lots of ways to have your say. Your insight helps us improve what we do, make better decisions and ensure
- [Involved Residents Mailing List](https://hexagon.org.uk/get-involved/ways-of-getting-involved/involved-residents-mailing-list/) - If you’d like to stay informed about opportunities to get involved, you can join our Involved residents mailing list. The mailing list is a simple way to keep up to date with what’s happening across Hexagon. We’ll share information about resident groups, community activities, consultations and other ways you can have your say. What You’ll
- [Community-based roles](https://hexagon.org.uk/get-involved/ways-of-getting-involved/community-based-roles/) - Our community-based roles focus on improving your local estates and neighbourhoods. Whether you want to help us keep on top of issues on your estate or share your local issues and knowledge with your Neighbourhood Officer, they offer a flexible way to get involved. You can take part in a way that fits around your
- [Training & Development](https://hexagon.org.uk/get-involved/why-get-involved/training-development/) - Hexagon provides training and development opportunities to support residents who get involved. Training & Development for Resident Volunteers Hexagon provides training and development opportunities to support residents who get involved. This may include in-house training or opportunities delivered by external organisations such as Tpas, helping you build skills and confidence. Employment & Skills Support We
- [Leaseholders and Shared Owners](https://hexagon.org.uk/residents/leaseholders/information-for-homeowners/) - Selling your Shared Ownership Home You may sell your shared ownership property at any time at its current market value. Your first step should always be to tell Hexagon that you plan to sell. We will send you our pack entitled 'Information Guide on Selling Your Home', which includes an application form and details of
- [Development](https://hexagon.org.uk/about-us/development/) - Working with others is a way of life for Hexagon, and we are keen to use the strengths of our partnerships to take on new ventures, which bring in new investment and fresh opportunities to communities in need. With funding from The Greater London Authority (GLA), and working with our developer partners, we are committed to
- [Domestic Abuse](https://hexagon.org.uk/residents/support/domestic-violence-and-abuse/) - Hexagon does not tolerate domestic abuse. We take a victim-centred approach, and we want you to feel supported. You can find out here what to do and where to find help if you or someone you know is experiencing abuse. You can contact us in confidence by telephone on 020 8778 6699, or by email to asbreporting@hexagon.org.uk. In
- [Hexagon Work Experience Programme](https://hexagon.org.uk/community-investment/events-2/hexagon-work-experience-programme/) - Did you know that Hexagon is running a work experience programme for residents? Will I get paid? Placements are voluntary positions. Help with travel expenses is provided. Lunch vouchers are provided each day for residents doing more than 5 hours per day. How old must I be? We can provide work placements to residents from
- [New Tenancy Support](https://hexagon.org.uk/residents/support/new-tenancy-support/) - New Tenancy Support The Community Investment Team provide new tenancy support, a personalised service shaped to meet your needs and offer information, guidance and support to give you the best chance of sustaining your tenancy. We can provide help with: Checking benefit entitlements and helping you update Universal Credit. Supporting you to manage your household income. Budgeting for new household costs and any unexpected expenses. Support with registering
- [Contact Us](https://hexagon.org.uk/contact-us/) - Contact Us Home > Contact Us > Contact Us Via your MyHexagon account by clicking the icon above. Visit or write to us at: 130–136 Sydenham RoadSydenhamLondon SE26 5JY Office hours: 9am to 5pm Monday to Friday. General enquiries: 020 8778 6699The line is staffed from 9am to 5pm, Monday–Friday. Outside normal office hours, a
- [Jobsites](https://hexagon.org.uk/community-investment/events-2/jobsites/) - Searching for jobs? Below is a list of job sites to assist you in your hunt for a job. Indeed Indeed – Provides access to a wide range of jobs, One of the most popular sites for looking for jobs. Good People Good People – share good jobs. This means no zero hour contracts, no jobs
- [Repairs](https://hexagon.org.uk/residents/my-home/general-repairs-information/) - How to Report a Repair Request a repair and book an appointment The easiest way to report a repair and get a repair appointment is through your MyHexagon account, which is available 24 hours a day, 7 days a week. When should you call us rather than use My Hexagon? In the event of an emergency repair being required, please call us on 020
- [Online training](https://hexagon.org.uk/community-investment/all-things-digital/digital-resources-and-links/) - Online Training Available Hexagon are here to help you access online training and digital support. If you’re a Hexagon resident and need help, then please text or leave a message on 02087786699 or email us at CIT@hexagon.org.uk we can sign post you to local support in your borough or help you access Learn My Way.
- [Careers](https://hexagon.org.uk/careers/) - To view our current vacancies, please click on the "Job Listing" tab on the right hand side of the page We strive to make Hexagon a great place to work and are committed to ensuring that all of our employees feel valued. We are proud to have achieved Great Place to Work certification in 2024
- [How We Can Support You](https://hexagon.org.uk/community-investment/) - We’re passionate about helping people achieve their goals and fulfill their potential. Money Support Money Support Find out here about services in your area that can help you feel confident using computers and other devices so that you can do the things you want to do online. Click Here Employment and Training Employment and
- [Communities and Wellbeing](https://hexagon.org.uk/community-investment/communities-and-wellbeing/) - What We Do The Community Investment Team is committed to supporting residents to access the right support to be involved in their local communities and improve their wellbeing. Events and Partnerships Over the years we've run energy events, a ‘Low Energy Cooking’ course in partnership with Lewisham Adult Learning, helped organise and participate in a
- [Volunteering](https://hexagon.org.uk/community-investment/communities-and-wellbeing/volunteering/) - Volunteering Volunteering is a great way to meet new people, share your skills and learn new ones. It can also be a route into paid work. Find out here how you could become a volunteer. Southwark Southwark Community Southwark lists all the latest volunteering opportunities available in the community and voluntary sector. Lewisham Lewisham Lewisham
- [Greenwich](https://hexagon.org.uk/community-investment/all-things-digital/greenwich/) - Digital Support in Greenwich Greenwich Learns Digital World: Social Media Safety https://greenwichlearns.org.uk/courses/detail/1029 Digital World: Social Media Safety is a course for adults with a learning disability that will help you to learn more about using computers, laptops or smart devices. It will help you develop IT skills to navigate using social media platforms safely. On
- [Southwark](https://hexagon.org.uk/community-investment/all-things-digital/southwark/) - Digital Support in Southwark Southwark Council https://services.southwark.gov.uk/schools-and-education/internet-and-digital-skills/welcome-start-your-digital-journey Find specific internet skills information on our pages below: test your internet skills – assess the current level of your digital skills with our easy to read guide and take our essential digital skills survey find local training – from formal training to drop-ins; find the course which suits you,
- [Bexley](https://hexagon.org.uk/community-investment/all-things-digital/bexley/) - Digital Support in Bexley Learning & Enterprise College Bexley (LECB) Learning & Enterprise College Bexley (LECB) ​courses help equip you for the digital world at home, for work and study. Also develop your skills and be able gain a qualification. Before you can enrol onto a course, you need to complete an initial assessment. This
- [Lewisham](https://hexagon.org.uk/community-investment/all-things-digital/lewisham/) - Digital Support in Lewisham Catbytes Hexagon works in partnership with Catbytes who help people improve their digital skills across 14 drop in clubs throughout the borough. They also fix and loan devices such as laptops, tablets and mobile phones to borough residents and give them SIMs where needed. You need to be referred by Hexagon
- [Leaseholders and Shared Owners](https://hexagon.org.uk/residents/leaseholders/) - On the following pages you will find specific details and a wealth of information that will make your experience as a leaseholder as enjoyable as it can be: Service Standards Complaints Sub-Letting Your Rent and/or Service Charge Service Charges and Sinking Funds Repair Consultation about Major Works Buying more shares or selling your home Shared
- [Hexagon Resales Viewing Guide](https://hexagon.org.uk/residents/hexagon-resales-viewing-guide/) - Getting ready to show your home? We’re here to help. Our Hexagon Resale Viewing Guide is full of simple, down-to-earth tips to help you make your place feel welcoming, tidy and ready for buyers to fall in love with. From little touches that brighten each room to easy ways to create a great first impression,
- [Hexagon Shared Ownership Selling Guide](https://hexagon.org.uk/residents/hexagon-shared-ownership-selling-guide/) - Your Easy Guide to Selling Your Shared Ownership Home Our Hexagon Shared Ownership Selling Guide walks you through the whole resale journey in a clear, friendly way – from getting your valuation to finding a buyer and completing your sale. It’s designed to take the stress out of the process and help you feel confident
- [Hexagon Staircasing Guide](https://hexagon.org.uk/residents/hexagon-staircasing-guide/) - Owning More of Your Home Made Simple Our Hexagon Staircasing Guide breaks down the process of buying additional shares in your Shared Ownership home, making everything clear, simple and easy to follow. Whether you’re looking to reduce your rent, boost your equity or take the final step to full ownership, this guide walks you through
- [Publications](https://hexagon.org.uk/news2/publications/) - Home News Investors' Day Presentation November 2024 Annual Reports Residents Annual Report 2024/25 Hexagon Accounts 2024/25 Value For Money Self Assessment 2025 Strategic Annual report 2024 Residents' report 2023/24 Hexagon Accounts 2023/24 Horniman Accounts 2023_24 Residents Report 2022/23 Hexagon Accounts 2022/23 Horniman Accounts 2022/23 Corporate Plan 2023-2028 Related Documents Residents report 2021/22 Corporate
- [Investors](https://hexagon.org.uk/about-us/investors/) - Investors Welcome to our investor section, where you can find key information about Hexagon and our performance. Who We Are Hexagon Housing Association was formed in 1990 after the merger of Shackleton Housing Association and Solon South-East Housing Association, as a charitable, not for profit, housing association based in South London. Find out more
- [Southwark Residents - Get Back on Track](https://hexagon.org.uk/money-matters-2/southwark-resdents-get-back-on-track/) - Get Back On Track Are You a Southwark resident of working age? Worried about money? Have long term health problems including mental ill health? Or caring for someone who has long term health problems, including mental ill health? If the above applies, join Back on Track Get all the benefits you are entitled to, including
- [New Tenancy Support](https://hexagon.org.uk/money-matters-2/new-tenancy-support/) - New Tenancy Support When you move into your new Hexagon home, our Money Support Team will be on hand to support you through the process. As part of your new tenancy with Hexagon Housing, our Money Support Team will be in touch to offer personalised support during your first 12 weeks. This support is part
- [Condensation, Damp, and Mould](https://hexagon.org.uk/residents/my-home/condensation-damp-mould/) - Condensation occurs when humid air touches a cold surface. Fogged, streaming windows, black mould and musty smells are early signs. This can keep recurring and we can help by improving ventilation, doing a mould wash, and providing advice. Our contractors will carry out a survey to see if there is an underlying problem which can
- [Housing - Useful information](https://hexagon.org.uk/money-matters-2/housing-element-universal-credit/) - Help with Rent and Tenancy Housing Element of Universal Credit If you receive Universal Credit, you may be entitled to help with your rent through the Housing Element.This payment is designed to cover some or all of your rent and is usually paid directly to you as part of your UC payment each month. You
- [Our Ratings](https://hexagon.org.uk/about-us/investors/our-ratings/) - On 7th October 2025, S&P Global Ratings (S&P) affirmed their long-term issuer credit rating on Hexagon Housing Association at 'BBB+'. The outlook is stable. They also affirmed their long-term issue rating on Hexagon's £250 million senior secured bond at 'BBB+'. S&P stated their overview of Hexagon's position: Gradual improvement in housing quality will likely result
- [Antisocial Behaviour](https://hexagon.org.uk/residents/support/anti-social-behaviour/) - Anti-social behaviour (ASB) occurs when someone is causing harm or distress to people outside their own home in the neighbourhood. The Anti-social Behaviour, Crime and Policing Act 2014 defines it as: “Conduct capable of causing nuisance or annoyance to a person in relation to that person’s occupation of residential premises,” and; “Conduct capable of causing
- [Careers Application Form - Edit Application](https://hexagon.org.uk/opportunities/careers-application-form/) - Sorry, but you do not have permission to view this content.
- [Careers Application Form - New Application](https://hexagon.org.uk/opportunities/careers-application-form-new-application/) - Sorry, but you do not have permission to view this content.
- [Water Safety in your home](https://hexagon.org.uk/residents/my-home/water-safety-in-your-home/) - As part of our commitment to keeping your home safe and healthy, we would like to remind you of a few simple steps that help reduce the risk of Legionella bacteria in your water system, particularly after periods of low usage. What You Need to Do To maintain clean, safe water in your home: Run
- [Career Opportunities](https://hexagon.org.uk/opportunities/) - Our latest career opportunities We’re always looking for passionate, talented people to grow with us. Explore our latest career opportunities and discover how you can make a difference. Whether you’re starting your journey or taking the next step, this is your chance to be part of something exciting. Sorry - we don't have any vacancies
- [Careers Thank you](https://hexagon.org.uk/opportunities/careers-thank-you/) - Thank you! Thank you for submitting your application. You will be contacted within ten working days of the closing date if you have been shortlisted. If we do not contact you, then please assume that you have been unsuccessful on this occasion.
- [How Can I Move Home?](https://hexagon.org.uk/residents/my-tenancy/how-can-i-move-home/) - Looking to move? Table of Contents We only let a very small number of homes to our residents looking to move. The vast majority of our homes are let by the relevant local authority. Please apply to the local authority in your area if you are wanting to move. The Local Authority housing register All
- [Get Involved](https://hexagon.org.uk/residents/get-involved/) - Collaboration between Hexagon and our residents is essential to shape the services we deliver in a way that makes a positive difference to your experience and holds Hexagon to account. There are many ways to get involved in a way that we hope will work for you – from one-off focus groups, to in-depth scrutiny
- [All Applicants by Career](https://hexagon.org.uk/opportunities/all-applicants-by-career/) - Sorry, but you do not have permission to view this content.
- [Careers Login](https://hexagon.org.uk/opportunities/career-login/) - Login to apply online Not registered yet? Click here to register to apply for our current vacancies. Email address Password Remember Me Lost your password? Click here to reset it.
- [Careers Lost Password](https://hexagon.org.uk/opportunities/careers-lost-password/) - Lost password? Need to login? Click here. Please enter your email address. You will receive a link to create a new password via email. Email Address Reset Password
- [My account](https://hexagon.org.uk/opportunities/my-account/) - My applications Hi Your submitted applications Application number Career title Closing date You haven't submitted any applications to Hexagon just yet. Why not take a look at our currently available careers here? Your saved/unsubmitted applications Below you will find the applications you have started, but not submitted to Hexagon. These applications cannot be seen by
- [Careers Registration](https://hexagon.org.uk/opportunities/careers-registration/) - Register to apply online Already registered? Click here to login and apply for our current vacancies. First Name: Surname: Email address: Password (minimum of 8 characters): Confirm Password Register
- [View application](https://hexagon.org.uk/opportunities/view-application/) - Sorry, but you do not have permission to view this content.
- [Career Redirect](https://hexagon.org.uk/opportunities/career-redirect/)
- [Privacy - Complaint Handling Survey](https://hexagon.org.uk/privacy-complaint-survey/) - Survey responses are collected by Hexagon Housing Association, its registered address at 130-136 Sydenham Road, Sydenham, London SE26 5JY. The information collected on this survey will be used to inform a resident review of Hexagon's Complaints Handling Service. Providing contact details is optional and will only be used as directed on the form - contact
- [Paying your Rent](https://hexagon.org.uk/residents/my-tenancy/paying-your-rent/) - Click Here to Pay Your Rent Online Now Paying your rent is your most important responsibility with respect to your tenancy. We need your rent to manage and maintain your home. Without the rent paid by our tenants we cannot pay for repairs to your home, pay our staff, maintain our offices or repay the
- [Service Charges and Sinking Funds](https://hexagon.org.uk/residents/leaseholders/service-charges-and-sinking-funds/) - The service charge you pay is split between the day-to-day services that keep the building and communal areas clean and tidy and in good repair, and the sinking fund is used for maintenance items that arise less often than once a year. Your lease requires you to contribute to the sinking fund in order to build up
- [Repairs for Leaseholders](https://hexagon.org.uk/residents/leaseholders/repairs/) - Your lease sets out where responsibility for the different types of repairs lie. The following is for guidance only. Your Responsibilities You are responsible for all repairs inside your flat or house, including: Internal walls. The front door to your property. Glass in the windows. Decoration. Electricity wiring and fittings. Plumbing, including pipework and fittings.
- [Tenancy Support Service](https://hexagon.org.uk/residents/support/tenancy-support-service/) - What is Tenancy Support? We are able to offer support to residents who need help to maintain their tenancies. This may be just for a short period to deal with a temporary difficulty, or for a longer period to help with ongoing concerns where you may be at risk of losing your home. Our Neighbourhood
- [Reasonable Adjustments and Vulnerable Residents](https://hexagon.org.uk/residents/support/reasonable-adjustments-and-vulnerable-residents/) - Needing Extra Help? When you contact us we will ask you a few questions to see if you need any extra support to use our services due to ill health, disability, communication needs, or a temporary change in your personal situation. If you let us know about your circumstances we may be able to
- [Fire Safety Awareness](https://hexagon.org.uk/our-properties-2/fire-safety-awareness/) - Hexagon has over 570 valid Fire Risk Assessments for our buildings. Recommendations from these are completed depending on their priority. We currently have very few recommendations outstanding. This represents an additional 1,200 new Fire Risk Assessments that we have carried out in just two years! In addition to the Fire Risk Assessments, we hold electrical
- [Gas Servicing](https://hexagon.org.uk/residents/my-home/gas-servicing/) - Under the Gas Safety (Installation and Use) Regulations 1998, all landlords are legally required to give gas appliances an annual safety check. We try to carry out the gas safety checks during the spring and summer; this enables you to get your gas appliances checked and to make sure they are working correctly before we
- [Asbestos reporting](https://hexagon.org.uk/residents/my-home/asbestos-3/) - Asbestos is a naturally occurring product. It was used extensively in the UK during post war house building. UK Asbestos use started to be phased out in the 1980's and was fully banned in 1999. Whilst asbestos can no longer be brought into the UK, vast amounts of asbestos remain in many buildings. Building owners
- [Attention all Developers and Land Owners](https://hexagon.org.uk/about-us/development/attention-all-developers/) - Who are We? We are a medium-sized housing association, based in Sydenham, South London, who own approx. 4,300 affordable homes. We operate in South East London and Croydon and have a community-focused approach. We are Registered Provider Partners within all of the boroughs we work in, and are Investment Partners with the Greater London Authority (GLA). We
- [Recently Completed Developments](https://hexagon.org.uk/about-us/development/new-developments/recently-completed-developments/) - Working with others is a way of life for Hexagon, and we are keen to use the strengths of our partnerships to take on new ventures, which bring in new investment and fresh opportunities to communities in need. With funding from The Greater London Authority (GLA), we are building around 350 new homes for rent
- [Rights and Responsibilities](https://hexagon.org.uk/residents/my-tenancy/rights-and-responsibilities/) - Understanding your tenancy If you rent your home, you will have signed a tenancy agreement and been given a copy of this when we gave you your keys. Your tenancy agreement is a legal document setting out what you are responsible for and what Hexagon is responsible for. The list below describes some of the
- [New Developments](https://hexagon.org.uk/about-us/development/new-developments/) - Listed below are our developments which are currently under construction or here for those that have been recently completed. If you would like to have more information about any of these developments, please contact our Project Managers on 020 8778 6699. 87 Blackwall Lane, Greenwich Our Blackwall Lane project will contain 27 residential units, comprising of 6
- [Our Properties](https://hexagon.org.uk/our-properties-2/) - Most of our homes are self-contained, for single people or families, but we also have housing for people with extra support needs. A number of our homes are specially built or adapted for people with a disability. About 150 of our homes are managed on our behalf by housing co-operatives – where the residents manage
- [Modern Slavery Statement](https://hexagon.org.uk/about-us/modern-slavery-statement/) - Hexagon owns and manages approximately 4,500 homes in South East London and as part of our commitment to wider social responsibility, we are committed to ensuring that we comply with all of our legal and regulatory responsibilities, including the Modern Slavery Act 2015. We take seriously our directive to ensure that slavery and human trafficking
- [About Us](https://hexagon.org.uk/about-us/) - Hexagon is a charitable, not for profit housing association based in South East London, whose roots go back to June 1969 when Shackleton Housing Association was formed. We primarily operate in the boroughs of Lewisham, Southwark, Greenwich, Bexley and Croydon. Hexagon was founded in 1990. As a business with social objectives, we invest all our
- [Asset Management and Property Safety Strategies](https://hexagon.org.uk/our-properties-2/asset-management-strategy-2024-to-2029/) - Our Asset Management Strategy 2024/25 to 2028/29 sets the framework for managing our property portfolio effectively over the next five years. Reviewed annually, it will guide our future strategic property decisions to make sure we manage our portfolio sustainably and efficiently. Detailed actions, timeframes, and success measures can be found in Appendix 1: Action Plan. Asset Management Strategy and Property Safety Strategy
- [Residents](https://hexagon.org.uk/residents/) - My Home My Tenancy Support Policy Complaints
- [Safeguarding Policy](https://hexagon.org.uk/residents/support/safeguarding-policy/) - We are committed to safeguarding and promoting the wellbeing of Hexagon residents who are experiencing, or at risk of, abuse and neglect. The aim of our Safeguarding policy is to ensure that Hexagon promotes and enables the safeguarding of: Children (defined as people under the age of eighteen); regardless of any support need/requirement; and, Adults
- [Harassment](https://hexagon.org.uk/residents/support/harassment/) - Hexagon is committed to taking action against harassment. Harassment is deliberate interference with the comfort and safety of any person on grounds of race, colour, religion, sex, sexual preference, disability or age. It includes incidents of verbal abuse, 'hate mail', threats and acts of violence, as well as damage to property and graffiti. Examples of
- [Absence from Home](https://hexagon.org.uk/residents/my-tenancy/absence-from-home/) - If you are planning to be away from your home for longer than six weeks, it is important that you let us know. Reasons for Absence We understand that, for all sorts of genuine reasons, residents may need to be away from their home for longer than the usual holiday – some examples might be:
- [Buying a Home of Your Own](https://hexagon.org.uk/residents/my-tenancy/buying-a-home-of-your-own/) - If you are thinking of buying a home of your own, there are a number of schemes available to Hexagon tenants (subject to availability and some eligibility criteria). The schemes are summarised on this page. For full details, please contact our Customer Service Team on 020 8778 6699. Please note that the Right to Buy scheme
- [Tenancy Reviews](https://hexagon.org.uk/residents/my-tenancy/tenancy-reviews/) - What is a Tenancy Review? A tenancy review involves a visit from one of our staff who will check that our records about your household are up to date. Why are you completing Tenancy Reviews? Getting to know you So that we can make sure our services meet your needs and you’re getting the most
- [Moving Out](https://hexagon.org.uk/residents/my-tenancy/moving-out/) - If you are moving out, there are a number of things we need you to do as soon as you know you are moving. They are listed below, but please always contact us first to tell us. Pay any outstanding rent All rent due up to the day your tenancy ends must be paid in
- [Responsible Pet Ownership](https://hexagon.org.uk/residents/my-tenancy/pets/) - Hexagon allows tenants to keep dogs and cats with our permission. Residents will have to apply to have permission for cats and dogs, and if agreed, sign a Pet Contract that sets out certain conditions. Small animals (for example guinea pigs, rabbits and hamsters) and fish are allowed without permission as long as they cause
- [Lodgers and Sub-letting](https://hexagon.org.uk/residents/my-tenancy/lodgers-and-sub-letting/) - This information sheet tells you what you need to know and what you should do if you are considering letting someone move in to share your home with you. For more details, please contact our Customer Services Centre on 020 8778 6699. Lodgers A lodger is somebody that is not part of your family but
- [Wood and Laminate Flooring](https://hexagon.org.uk/residents/my-home/wood-and-laminate-flooring/) - Hard flooring, such as wood or laminate flooring has become a very popular home improvement. However, it has led to an increase in nuisance caused by noise. Wood flooring provides very poor sound insulation and this is causing disturbance to residents, particularly in flats. Even everyday noises such as walking around, moving furniture or children
- [Communal Services and Service Charges](https://hexagon.org.uk/residents/my-home/communal-services-and-service-charges/) - If you live on an estate, a private road, or in a block of flats, you will probably be paying a service charge in addition to your rent. A service charge is a charge connected to facilities or services that are related to your home, but do not form a part of your actual property.
- [Fire Safety Guidance](https://hexagon.org.uk/residents/my-home/fire-safety-guidance/) - General approach to fire safety Hexagon takes the management of fire risks seriously and has established expected standards based on risk, regulatory requirements and the terms of tenancy / leaseholder agreements. These standards seek to minimise the potential for ignition and fire spread within communal areas. The fundamental principles governing this approach are: All communal
- [Aids and Adaptations](https://hexagon.org.uk/residents/my-home/aids-and-adaptations/) - If you have a disability or other condition that means you have difficulty with certain aspects of your home, we may be able to assist with adapting your home to meet your needs. We recognise the benefits of adapting a home as an effective way to improve the health and wellbeing of older people, and
- [Responses to the Housing Ombudsman](https://hexagon.org.uk/residents/complaints/responses-to-the-housing-ombudsman/) - We have a complaints process, that you’ll find on this website. When any of our customers have been through the complaints process, they can ask that the complaint is reviewed by the Housing Ombudsman service. The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of
- [My Tenancy](https://hexagon.org.uk/residents/my-tenancy/) - My Hexagon Tenancy These pages give information on your rights and responsibilities as a Hexagon tenant.
- [My Home](https://hexagon.org.uk/residents/my-home/) - My Home These pages will give you information about repairs, maintenance, property safety, adaptations and more.
- [Service Standards](https://hexagon.org.uk/residents/leaseholders/service-standards/) - General No matter which way you contact us, we aim to provide you with a high-quality, personal service that is prompt and courteous. We will ensure that all staff are fully trained to give you the help and advice you need. All our staff carry identity cards and will identify themselves in communications with you.
- [Privacy Policy](https://hexagon.org.uk/about-us/privacy-policy/) - This is the Privacy Policy of Hexagon Housing Association. It explains what we do with your personal data at Hexagon. It also covers other uses of data and your rights as a data subject. You can also read our Data Protection Policy and our Data Retention Policy on our Policy Page. You can exercise
- [Support](https://hexagon.org.uk/residents/support/) - These pages cover what support we can offer you if you are experiencing issues in your home or with maintaining your tenancy. We also have a Community Investment team that can offer money support and employment support, check out the How We Can Support You page for more information.
- [Planned Maintenance](https://hexagon.org.uk/residents/my-home/repairs-maintenance/) - Condition Surveys Our Stock Improvement team delivers several planned maintenance programmes throughout each financial year for major repairs. This is organised and carried out based on physical surveys, sense checking of data, and control of the actual works required to ensure our funds are used in the most efficient way. Planned maintenance works includes: Cyclical
- [What are your options?](https://hexagon.org.uk/residents/benefit-changes-what-are-your-options/) - In April 2013, the Government brought in new rules for residents living in affordable housing who get full housing benefit. The rule changes apply to all residents unless they are a pensioner or live in a shared ownership home. The new rules are to do with 'under occupancy', more commonly known as 'The Bedroom Tax'.
- [John George Apartments, Russell Hill Road, CR8 2LD](https://hexagon.org.uk/our-properties-2/buy-a-home/shared-ownership/john-george-apartments-russell-hill-road-cr8-2ld/) - John George Apartments are our newest development in Purley at 41 Russell Hill Road, CR8 2LD. We have 12 stylish apartments for sale at Russell Hill Road, including four three-bed homes, three two-bed homes and five one-bed homes. They’re all stylishly finished to a high standard and sit on a leafy residential street lined among
- [Boulevard Point, Scarbrook Road, Croydon CR0 1LY](https://hexagon.org.uk/our-properties-2/buy-a-home/shared-ownership/boulevard-point-scarbrook-road-croydon-cr0-1ly/) - Boulevard Point is a brand-new development in the heart of Croydon at 15 Scarbrook Road, CRO 1LY. A mix of one-bed, two-bed and three bed apartments means there’s a home for you at Boulevard Point, whether you’re buying alone, with a partner or as a family. With such a central location, you’ll have everything Croydon
- [You and Your Neighbours](https://hexagon.org.uk/you-and-your-neighbours/) - We recognise that problems with neighbours are very common, and we will do what we can to help. We cannot get involved if it is a dispute between neighbours where no one is actually doing anything wrong, but we will intervene if someone is in breach of their tenancy – including taking legal action against
- [Shared Ownership](https://hexagon.org.uk/our-properties-2/buy-a-home/shared-ownership/) - Do you want to get into home ownership but find property prices put a mortgage just out of reach? Many people in this position choose shared ownership. This represents a more affordable solution, where you part-buy and part-rent the property, which can lead to full home ownership in the future. Hexagon is building modern, attractive
- [Executive Team](https://hexagon.org.uk/executive-team/) - The day to day running of Hexagon is delegated to its Executive Team which comprises the Chief Executive and three Directors who work alongside her. The Executive Team reports directly to the Board of Management, the group of people with ultimate responsibility for the running of the organisation. The Board The Executive Team The Executive
- [Horniman](https://hexagon.org.uk/about-us/horniman/) - Horniman Housing Association is a non-charitable subsidiary of Hexagon Housing Association and its activities are currently limited to the management of 21 shared ownership/leasehold properties and 18 freehold properties, mainly in the Borough of Southwark. As a non-charitable company, Horniman is able to undertake commercial activities. Horniman’s Board comprises three non-executive members and two senior
- [Money Support](https://hexagon.org.uk/how-we-can-help-you-with-money-matters/) - We are here to help Hexagon residents with money matters. Depending on what you need we can help you directly or refer you to other services. Our service is completely free. We can assist you with the following: Benefit claims and appeals Benefit changes Budgeting Dealing with debt Energy Saving money on bills Call Customer
- [Sitemap](https://hexagon.org.uk/sitemap/) - Pages Get Involved! Resident engagement news Register your interest Why get involved Training & Development Ways of getting involved Resident panels & groups Involved Residents Mailing List Community-based roles Resident engagement strategy Policy & You Policy Consultation Feedback: Rechargeable Repairs Career Opportunities Careers Lost Password Careers Application Form – New Application View application Career Redirect
- [Our CIT strategy 2023 - 2026](https://hexagon.org.uk/community-investment/investment-strategy/our-cit-strategy-2023-2026/) - See our priorities going forward. Community investment strategy 2023 to 2026 See how we will measure our performance Appendix 1 Community investment drivers Appendix 2 Community investment performance indicators Appendix 3 CIS 2023 2026 milestones and action plan
- [Sustainability](https://hexagon.org.uk/about-us/sustainability-ed-vfm/) - Hexagon is committed to achieving sustainability in all that we do: in our office premises, employment and business practices; and in our core services of building new homes, maintaining our existing homes and providing services to residents and service users. We are committed to a holistic approach to sustainability that balances the achievement of social,
- [Terms & Conditions](https://hexagon.org.uk/terms-conditions/) - Terms & Conditions This website is the property of Hexagon Housing Association. By using this website, you accept these terms and conditions in full. If you do not accept these terms and conditions, you should cease using this website immediately. The information on this website is for information purposes only and does not form part
- [Cookie Policy](https://hexagon.org.uk/cookie-policy/) - About this cookie policy This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data
- [Development Strategy](https://hexagon.org.uk/about-us/development/development-strategy/) - Hexagon has a corporate objective to develop new homes and this strategy will allow us to achieve this objective in the most efficient and sustainable way. With funding from the Greater London Authority (GLA), and working with our developer partners, we are committed to building at least 240 new homes for rent and low-cost home
- [Supported Housing](https://hexagon.org.uk/our-properties-2/support-housing-information/) - Hexagon offer a range of good-quality long- and short-term accommodation managed by our dedicated team of Neighbourhood Officers, who ensure residents understand their obligations, how to report repairs, and pay rent and service charges. Where additional support is being provided by other specialist organisations, the Neighbourhood Officers have regular liaison to ensure tenancy sustainment. Client/resident
- [Universal Credit Leaflet](https://hexagon.org.uk/residents/universal-credit/universal-credit/) - Information regarding moving to Universal Credits from other benefits. You may have received a leaflet regarding moving to Universal Credit. Everyone in receipt of Tax Credits and some other benefits have been sent this leaflet. This leaflet is for information purposes only and you do not have to do anything at this time. Please
- [Your Rent and Service Charge](https://hexagon.org.uk/residents/leaseholders/your-rent-and-service-charge/) - Paying your rent is your most important responsibility with respect to your tenancy. We need your rent to manage and maintain your home. Without the rent paid by our tenants we cannot pay for repairs to your home, pay our staff, maintain our offices or repay the loans we use to build or buy our
- [Corporate Plan 2023-2028](https://hexagon.org.uk/about-us/corporate-plan-2023-2028/) - Our Corporate Plan is structured around five key objectives: Good landlord services that meet customers' needs Safe, decent and efficient homes Residents are supported and making a positive difference A dynamic workforce that delivers our goals A growing, sustainable, efficient and viable business The Plan sets out how we plan to stabilise the business by making
- [Mission & Values](https://hexagon.org.uk/about-us/mission-values/) - Hexagon's driving aim is: 'Decent, affordable homes for lower income households in South London'. Our values include the following: Customers at the heart Appreciating difference Responsible and accountable Empowering people Only by having a clear and understandable mission statement and values can we measure our own success and progress. Our mission and values statements allow our residents
- [EWS1 Forms - Our Approach](https://hexagon.org.uk/about-us/development/ews1-forms/) - Lenders’ ongoing concerns about the safety of buildings For the first time since the Grenfell Tower tragedy in 2017, which exposed widespread fire and building safety defects problems across the UK, lenders have begun to offer mortgages on properties in buildings with significant fire safety defects. In the aftermath of Grenfell, lenders had continued to
- [Archive](https://hexagon.org.uk/about-us/investors/our-ratings/archive/) - January 2021 - following a stability check, the RSH awarded Hexagon a G1 rating for Governance and a V2 rating for Financial Viability. This followed on from a stability check carried out in November 2020. The re-grading from V1 to V2 remains V2 a compliant governance grading but indicates that Hexagon needs to manage material
- [Calendar](https://hexagon.org.uk/calendar/) - August 2026 Monday Tuesday Wednesday Thursday Friday Saturday Sunday 27 28 29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1 2 3 4 5 6
- [Co-op tenants - who does what?](https://hexagon.org.uk/our-properties-2/co-op-properties/co-op-tenants-who-does-what/) - The Co-operative’s Responsibility: Day to day responsive repairs and maintenance Lettings (a % are let through the local authority) Tenancy management such as dealing with mutual exchanges, dealing with noise nuisance, parking, name changes etc. Anti-social behaviour Service charges for communal repairs and cleaning and grounds maintenance Collecting your rent and managing arrears and universal
- [Co-ops and Safety](https://hexagon.org.uk/our-properties-2/co-op-properties/co-ops-and-safety/) - Hexagon's Property Safety Contractors The contractors currently working with Hexagon to ensure all your homes are fire safety complaint. Oakleaf carry out Fire Risk Assessments for us, they will need access to all communal areas to check fire stopping, doors closing correctly, signage, obstructions in escape routes and any other fire hazards, they will require
- [Co-op Properties](https://hexagon.org.uk/our-properties-2/co-op-properties/) - MANAGING AGENTS Eight resident-led co-operatives manage 295 of the homes that Hexagon owns under a formal management agreement. The properties still belong to Hexagon and the residents living in these homes have the same rights and responsibilities as those living in the homes that Hexagon manages directly. HOUSING CO-OPS The managing agents of these homes are,
- [Registered Care Services](https://hexagon.org.uk/our-properties-2/support-housing-information/registered-care-services/) - Hexagon provides the housing management to a registered care home in Southwark, and the care services are provided by Southside (Certitude). These services provide intensive rehabilitation for people with complex mental health needs. The residents have often had unsuccessful community placements or extended periods of time in hospital, and the staff team of psychiatric nurses
- [Buy a Home](https://hexagon.org.uk/our-properties-2/buy-a-home/) - Hexagon provides a number of buying options. If you would like information on properties coming up for sale via shared ownership, contact our Sales Team on 020 8768 7989 or 7977 or email sales@hexagon.org.uk. You can also find out more on the following pages: Buying the Home You Live In Shared Ownership
- [Homeowner's Forum - Reference Documents](https://hexagon.org.uk/homeowners-forum-reference-documents/) - On this page, you will find key documents for the Homeowner's Forum Code of Conduct resident scrutiny HF Actions Tracker_240322 ToR Homeowners Forum_Mar2022
- [Homeowner's Forum - Meetings Archive](https://hexagon.org.uk/homeowners-forum-meetings-archive/) - Meeting 01 - 13 December 2021 HF Agenda 131221 HF Minutes 131221 Meeting 02 - 3 March 2022 HF Agenda 030322 HF Minutes 030322 Service Charge Improvement Plan 2021 for Homeownership Forum Meeting 03 - 28 April 2022 HF Agenda 280422 Advance Information: Actuals Template_parts 1 to 3 Estimates Template_parts 1 & 2
- [Homeowner's Forum](https://hexagon.org.uk/homeowners-forum/) - Sorry, but you do not have permission to view this content.
- [Working at Hexagon](https://hexagon.org.uk/careers/working-at-hexagon/) - We strive to make Hexagon a great place to work, and are committed to ensuring that all of our employees feel valued. Our most recent staff survey results (November 2019) were very positive, including: An employee engagement index of 88%. 92% of our employees are proud to work for Hexagon. 90% would recommend Hexagon as
- [Residents & the Environment](https://hexagon.org.uk/about-us/sustainability-ed-vfm/how-residents-can-help-to-protect-the-environment/) - Residents have told us that energy efficiency of new and existing homes should be our top priority for helping to protect the environment. https://hexagon.org.uk/wp-content/uploads/2022/01/Bathroom-1.mp4 Bathroom https://hexagon.org.uk/wp-content/uploads/2022/01/Bedroom-1.mp4 Bedroom https://hexagon.org.uk/wp-content/uploads/2022/01/Hall-1.mp4 Hall https://hexagon.org.uk/wp-content/uploads/2022/01/Kitchen-1.mp4 Kitchen https://hexagon.org.uk/wp-content/uploads/2022/01/Loft-1.mp4 Loft https://hexagon.org.uk/wp-content/uploads/2022/01/Lounge-1.mp4 Lounge Small changes can save you money and help the environment at the same time. Simply view the videos above for
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- [Resident Login](https://hexagon.org.uk/resident-login/) - Username or Email Address Password Remember Me Log In Lost your password?
- [FAQs](https://hexagon.org.uk/careers/faqs/) - You’ve checked our website, you’ve looked at our vacancies, but there’s still something niggling you. Let our FAQs answer all those pesky queries. What do you do with my personal information? Your personal information is treated with confidence at all times. Your details will be kept for six months* and will only be used for
- [Interview and CV Tips](https://hexagon.org.uk/careers/interview-and-cv-tips/) - If you have been invited to an interview with us, this section will help you prepare. These guidelines will give you an idea of how to structure your responses so as to best demonstrate your ability to fulfil the requirements of the position you have applied for. Our interviews are competency/behavioural based. The competencies that will be assessed
- [Community Investment Strategy](https://hexagon.org.uk/community-investment/investment-strategy/) - 1. Introduction Hexagon Housing Association makes investing in communities a key business priority. We want to create and support long term sustainable communities by providing homes people want to live in and by improving the prospects and opportunities of residents living in those communities. We want to support and inspire residents to fulfil their potential
- [Privacy Notice for Job Applicants](https://hexagon.org.uk/careers/privacy-notice-for-job-applicants/) - Privacy notice for job applicants As part of any recruitment process, Hexagon collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use this data and to meeting our data protection obligations. This privacy notice describes how we collect and use personal information about you
- [New Facebook Group for Residents](https://hexagon.org.uk/new-facebook-group-for-residents/) - We are launching a new and exciting private Facebook group dedicated to you and your neighbourhoods. The new group will contain lots of information including: What is happening in your area? – The Community Investment Team will need your help here, to share events you know of, posters you have come across and the word
- [Archived News](https://hexagon.org.uk/news2/archived-news/) - Archived News Home > Archived News More new housing for local people Our Development team continue to bring to completion the new homes for people in housing need Read More » 28 October 2020 Newly affected by the ‘Bedroom Tax’ or ‘Benefit Cap’? Hexagon’s Financial Inclusion Team is on hand to assist with any money
- [Latest News](https://hexagon.org.uk/news2/latest-news/) - Latest News Home > Latest News Get online (not in line) We’re pleased to announce that residents can now book repair appointments online through the MyHexagon app. As part of our transition to bringing repair calls Read More » 29 July 2026 Chalkstone Lane shortlisted for two First Time Buyers’ Readers’ Awards We’re delighted to
- [News](https://hexagon.org.uk/news2/) - Get online (not in line) We’re pleased to announce that residents can now book repair appointments online through the MyHexagon app. As part of our transition to bringing repair calls Read More » 29 July 2026 Chalkstone Lane shortlisted for two First Time Buyers’ Readers’ Awards We’re delighted to announce that Chalkstone Lane, Blackheath has
- [Sew4Fun Free Sessions](https://hexagon.org.uk/community-investment/sew4fun-free-sessions/) - Beatrice, a Hexagon resident and a Fashion Designer entrepreneur/tutor by profession in the fashion industry, is running free weekly classes every Wednesday during May. The weekly class will be via Zoom on Wednesdays 11:00 - 12:30 pm throughout May. Please click on the following link to reserve your place: https://bit.ly/38GwLN5. An old/unwanted garmentTape measureHand Needle/matching
- [Pest Control Policy](https://hexagon.org.uk/pest-control-policy/) - Hexagon is responsible for treating pests that are deemed a statutory nuisance in accordance with the Environmental Protection Act 1990. Pests are considered to be rats, mice, cockroaches, wasps, bees, pharaoh ants, pigeons, and squirrels. Residents have a responsibility to prevent and treat pests that are attributable to their lifestyle or actions and if an
- [Parkspring and Atrium Court Newsletter 7](https://hexagon.org.uk/6717-2/) - Hexagon Newsletter 7 - Parkspring and Atrium
- [How We Make A Difference](https://hexagon.org.uk/how-we-make-a-difference/) - In this section you will find stories about the work we have done and how we have made a difference.
- [Parkspring and Atrium Newsletter](https://hexagon.org.uk/parkspring-and-atrium-newsletter/) - Parkspring and Atrium May 2020 Newssletter_FINAL_DIGITAL
- [No redundancy](https://hexagon.org.uk/no-redundancy/) - This is something happening to many people at the moment, particularly in those sectors most impacted by the virus. The good news is that if this has happened to you, you are likely to be eligible for assistance via the government’s new “job retention scheme”. The scheme can support for up to 80% of your
- [I need more information](https://hexagon.org.uk/i-need-more-information/) - If you want more information on how the coronavirus outbreak impacts your money, our financial inclusion team remains available to help on 0208 768 7925 or by email at Jherbert@hexagon.org.uk . The current circumstances mean that it might take a bit longer than usual to come back to you, but we are keen to assist
- [I am a shared owner](https://hexagon.org.uk/i-am-a-shared-owner/) - We are aware that shared owners are a group who can be hit particularly hard by current events, and we are keen to help if we can. If you have lost all or some of your income, the information elsewhere in other sections of this briefing can give you some information about how to manage
- [I have Coronavirus](https://hexagon.org.uk/i-have-coronavirus/) - If you are employed may receive sick pay from their employer for a period of time. If this is not the case (or the period runs out and you still need to self-isolate), then you can apply for Statutory Sick Pay (SSP). This is now paid from day 1 of illness, and an isolation note
- [I am self-employed](https://hexagon.org.uk/i-am-self-employed/) - On 26th March, the Chancellor announced a new scheme to help self-employed workers. Like the scheme for employed people, it covers up to 80% of someone’s earnings, with a cap on payments of £2,500 per Month. To be eligible for the scheme, you have to have submitted accounts or a tax assessment for the 2018-19
- [My hours have been reduced](https://hexagon.org.uk/my-hours-have-been-reduced/) - Our understanding is that employees in your position will not be eligible for support from the retention scheme (although it is a good idea to check as things are changing all the time). However, your reduced income might mean that you are now entitled to claim benefits, or are eligible for an increase in benefits
- [I have lost my job](https://hexagon.org.uk/i-have-lost-my-job/) - You may need to claim benefits much as you would if you lost your job in “normal” circumstances. However, the government has just introduced a “job retention scheme” to help prevent people losing their jobs as a result of Coronavirus. If you have already lost your job due to Coronavirus, there might be some scope
- [Financial inclusion service helps resident improve quality of life](https://hexagon.org.uk/news2/latest-news/financial-inclusion-service-helps-resident-improve-quality-of-life/) - Natalie is a Hexagon resident with mental health difficulties and mobility problems. She lived in a property with her daughter, who herself struggled with autism. She was struggling to manage her Housing costs, and was in danger of falling into rent arrears following a change in her benefit entitlement. She was referred to our Housing
- [Aaron's journey](https://hexagon.org.uk/careers/working-at-hexagon/aarons-journey/) - "I saw a clear progression route to becoming a qualified building surveyor and hoped I would be appointed as the apprentice surveyor for Hexagon, and luckily, I was." I had just finished my Level 1 BTEC in Bricklaying and was unsure if I wanted to continue onto the Level 2 Bricklaying Course. Being a
- [Equal Opportunities Policy](https://hexagon.org.uk/careers/equal-opportunities-policy/) - EQUAL OPPORTUNITIES Hexagon will ensure that candidates applying for employment will not receive less favourable treatment on the grounds of race, nationality, or ethnic or national origin, age, sex, sexual orientation, marital status, disability, class, caring responsibilities, religion or belief. a, We will actively seek to ensure equality of opportunity and
- [Recruitment of Ex-Offenders Policy](https://hexagon.org.uk/careers/recruitment-of-ex-offenders-policy/) - Recruitment of Ex-Offenders As an organisation, using the Disclosure and Barring Service (DBS) to assess applicants’ suitability for positions of trust, Hexagon complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. It undertakes not to discriminate unfairly against any subject of a Disclosure on the basis
- [Our People v2](https://hexagon.org.uk/our-people-v2/) - Hexagon is run by a Board of Management made up of 12 Members, one third of whom are Hexagon tenants. The Board leads on all strategic issues and ensures all decisions comply with the values and objectives of the association. Detailed financial work is delegated to the Audit & Risk Committee. Hexagon also has an
- [See My Rent Account](https://hexagon.org.uk/see-my-rent-account/) - Residents are no longer able to view their Rent Accounts via SeeMyData. If you wish to check your current rent account, please contact our Customer Service Centre on 020 8778 6699.
- [Risk Management](https://hexagon.org.uk/risk-management/) - A practical approach to identifying risk Embedding risk management Monte Carlo simulation Reputation Risk and Governance Risk mapping - Dilemmas and solutions Consolidated Risk Map as at March 2019 Consolidated risk map
- [Who We Are, What We Do](https://hexagon.org.uk/residents/my-home/repairs-maintenance/who-we-are-what-we-do/) - You can contact any member of the team by email by clicking on their email address.
- [Sub-letting](https://hexagon.org.uk/residents/leaseholders/information-for-homeowners/sub-letting/) - Sub-letting means letting out your home while you live elsewhere. If you are a shared owner, your lease does not permit sub-letting. This is because shared ownership is intended as an affordable first step towards home ownership and not an opportunity to let the property out. Hexagon will take legal action against shared owners who
- [Administration fees](https://hexagon.org.uk/residents/leaseholders/information-for-homeowners/administration-fees/) - Hexagon and Horniman Housing Association are entitled under the terms of the leases to charge an administration fee for work carried out for individual leaseholders/ shared owners eg for copy documents, permissions and for breach of the lease. The list of administration fees is below. If you have any questions about these fees, please contact
- [Advice](https://hexagon.org.uk/advice-2/)
- [Category Page 2](https://hexagon.org.uk/category-page-2/)
- [Category Sub Page 2](https://hexagon.org.uk/category-page-2/category-sub-page-2/)
- [Category Sub Page 1](https://hexagon.org.uk/category-page-1/category-sub-page-1/) - some copy 2
- [Category Page 1](https://hexagon.org.uk/category-page-1/) - some copy
- [Top Category Test Page](https://hexagon.org.uk/top-category-test-page/)
- [Selling Your Home](https://hexagon.org.uk/residents/leaseholders/information-for-homeowners/selling-your-home/) - When you sell your home you usually have to give Hexagon Housing Association the chance to nominate a buyer. We run a waiting list and will do our best to find a buyer quickly. If we can't you're free to sell your home on the open market - usually after 2 months from receiving the
- [Lost Password](https://hexagon.org.uk/lost-password/) - [bbp-lost-pass]
- [Forum Register](https://hexagon.org.uk/forum-register/) - [bbp-register]
- [Introduction](https://hexagon.org.uk/residents/general-2/) - We have produced this Handbook to give you as much useful information as possible about your home, your tenancy, and about Hexagon and our services. So whether you are new to Hexagon or an existing Hexagon tenant moving to a new home, we hope you find the Handbook useful. If you can’t find what you're
- [Saving Water](https://hexagon.org.uk/about-us/sustainability-ed-vfm/how-residents-can-help-to-protect-the-environment/saving-water/) - We all use water in many ways throughout the day: for washing up, showering or taking baths, making tea and coffee, and a host of other daily activities. But water is increasingly becoming a precious resource, which is why it’s becoming important for us all to practise ways of conserving it. In addition, water conservation is
- [Ways to Reduce Waste](https://hexagon.org.uk/about-us/sustainability-ed-vfm/how-residents-can-help-to-protect-the-environment/ways-to-reduce-waste/) - Household waste is a big issue. In the UK, we produce enough waste to fill the Albert Hall every two hours, and most of this will end up in landfill sites. This is not good for the environment, but it can be tackled if we reduce the waste we produce in the first place. Here are
- [Bulk Refuse](https://hexagon.org.uk/about-us/sustainability-ed-vfm/how-residents-can-help-to-protect-the-environment/bulk-refuse/) - What do you do with empty boxes after Christmas or birthdays? How about in the new year, when you want to have a good clear-out to make way for all the new gifts – what will happen to the things you need to dispose of? Larger items will not be collected by the Local Authority with your general
- [Sustainability](https://hexagon.org.uk/about-us/sustainability-ed-vfm/how-residents-can-help-to-protect-the-environment/sustainability/) - Getting Your Gas Central Heating System Ready for Autumn As autumn approaches, we begin to think about putting our central heating systems on again. However, some people have problems when turning their heating back on after it has been turned off during the summer months. If you are having problems, here is a list of
- [Save Money by Checking Your Fuel Bills](https://hexagon.org.uk/about-us/sustainability-ed-vfm/save-money-by-checking-your-fuel-bills/) - As the big energy suppliers look set to raise their prices for gas and electricity yet again, now is the perfect time to check whether switching to another supplier will save you money – just by switching, some people could save over £200 a year! Quickly Compare Prices There are easy ways to compare energy
- [Hexagon & the Environment](https://hexagon.org.uk/about-us/sustainability-ed-vfm/how-hexagon-is-helping-to-protect-the-environment/) - One of Hexagon's corporate objectives is to be socially responsible in the way we run our business and, in particular, to focus our efforts on promoting environmental sustainability. [Click here for our other corporate objectives.] This means that we want to: Minimise the harm that we cause to the local and global environment. Maximise the quality of
- [Buying More Shares](https://hexagon.org.uk/residents/leaseholders/information-for-homeowners/buying-more-shares/) - When the time is right, you may decide to buy a bigger stake in your Shared ownership home. This is called ‘staircasing and it enables you to buy a larger share in your home or buy it outright, as your budget allows How much can I buy at a time? Your lease contains information about
- [Tenant Area](https://hexagon.org.uk/tenant-area/) - Tenant Page Placeholder
- [Buying the Home You Live In](https://hexagon.org.uk/our-properties-2/buy-a-home/buying-a-home-you-live-in/) - Social Homebuy is a scheme designed to help existing tenants buy the home they already are living in. Subject to acceptance, you could buy your home with a fixed discount (currently £16,000 for all Hexagon areas except Swale), and you can choose to buy your home 100% outright, or purchase a smaller share. If you buy
- [Universal Credit](https://hexagon.org.uk/residents/universal-credit/) - Universal Credit is replacing certain benefits as part of the Government's Welfare Reform changes. It will be single a payment that will eventually replace the following benefits: Income Support. Income-based Job Seekers Allowance. Income-related Employment and Support Allowance. Housing Benefit. Child Tax Credit. Working Tax Credit. From October 2013, Universal Credit has been introduced gradually across
- [Benefit Changes](https://hexagon.org.uk/residents/benefit-changes/) - Big changes happened to welfare benefits as a result of Government spending cuts – such as increased deductions from Housing Benefit for adult sons and daughters living at home – but most of the changes will come into effect later this year. Many residents have been asking us about the change relating to 'under occupancy', more commonly known as
- [Consultation about Major Work and Long-Term Agreements](https://hexagon.org.uk/residents/leaseholders/consultation-about-major-work-and-long-term-agreements/) - Under Section 20 of the Landlord and Tenant Act 1985 (as amended by the Commonhold and Leasehold Reform Act 2002), we must consult with you about any major ‘Qualifying Works’ or ‘Qualifying Long-Term Agreements’. This is a lengthy procedure. Qualifying Works These are major repairs or improvements that cost more than £250 for each leaseholder, e.g. external
- [Sub-Letting](https://hexagon.org.uk/residents/leaseholders/sub-letting/) - Sub-letting means renting out your home to someone else while you live elsewhere. Your lease has a section on sub-letting which is summarised here. Shared Owners Shared owners are not allowed to sub-let their properties. This is because shared ownership is intended as an affordable first step towards buying a property, not an opportunity to
- [iframe test](https://hexagon.org.uk/iframe-test/) - [advanced_iframe securitykey="e31fb9e4ace064c531e7d38566fd7e2bfe54b58b" src="../../residents/index.asp" width="100%" height="900"]
- [Learning & Development](https://hexagon.org.uk/learning-development/) - Hexagon aim to provide the highest quality of service throughout all of our activities. To provide this quality of service, we recognise that all staff must receive training that equips them to perform their work confidently, and develops them to contribute as broadly as they can to Hexagon’s objectives. The training we provide ranges from mandatory induction courses,
- [Holidays](https://hexagon.org.uk/holidays/) - Hexagon offers all employees generous holiday entitlements, plus bank holidays. We also operate a flexi-time scheme (depending on your role).
- [Workplace Options (Save on Your Shopping)](https://hexagon.org.uk/workplace-options-save-on-your-shopping/) - This is a comprehensive online system that includes many offers that are exclusive to our Employee Assistance Programme, including discounts at Argos, Asda, House of Fraser, Selfridges, B&Q, Tesco, Apple, Virgin Holidays, TicketMaster and many many more.
- [Permanent Health Insurance](https://hexagon.org.uk/permanent-health-insurance/) - Once you have passed your probationary period, you will automatically participate in our Permanent Health Insurance (PHI) scheme. The policy may provide 50% of your salary in the event you are unable to work due to illness for more than 52 weeks.
- [Pension](https://hexagon.org.uk/pension/) - All Hexagon employees are able to join the Defined Contribution Scheme (administered by the Social Housing Pension Scheme). Hexagon will match your contributions up to a maximum of 7.4%.
- [Cycle to Work Scheme](https://hexagon.org.uk/cycle-to-work-scheme/) - We offer a scheme whereby you can apply to hire a cycle and safety equipment for up to 12 months, up to a total purchase price of £1,000, and pay back the purchase price amount via monthly payments deducted from your salary. As this is a salary-sacrifice scheme you will also benefit from a reduction in
- [Optimizer](https://hexagon.org.uk/optimizer/) - Optimizer is a car scheme that gives you access to great deals on a fantastic range of brand new, low-emission, fully maintained, and fuel-efficient cars. It’s a salary sacrifice car scheme, which means it’s tax efficient because your car payments come directly out of your salary. As a result, you pay less income tax and less
- [GymFlex](https://hexagon.org.uk/gymflex/) - GymFlex is a service that enables individual employees to purchase gym memberships at discounted rates from a wide variety of different health clubs, gyms and leisure centres. Through GymFlex you can select membership from over 1,500 participating gyms, health clubs and leisure centres and save up to 50% on the cost of membership for you and your
- [Familylife Solutions](https://hexagon.org.uk/familylife-solutions/) - If you participate in the Childcare Voucher Scheme you will also be able to take advantage of the extensive range of information, help and support available from Familylife Solutions. The valuable service provided by Familylife solutions is specifically designed to help you with a wide range of issues relating to childcare, eldercare and disability care.
- [Childcare](https://hexagon.org.uk/childcare/) - Childcare Vouchers are available through a salary sacrifice scheme. Childcare Vouchers can be used as full of part payment for the widest possible range of registered childcare options, including day nurseries, childminders, out of school clubs and holiday play schemes.
- [CareersPageTest](https://hexagon.org.uk/careerspagetest/)
- [What to Expect](https://hexagon.org.uk/careers/what-to-expect/) - Vacancies All our jobs are posted on our website. If there are no suitable roles for you at present, please check back on a regular basis as jobs are posted as and when they become available. Completing Your Application When you have found a job that you are interested in, you will have to complete
- [Career Listing](https://hexagon.org.uk/career-listing/) - Our employees work closely to make a difference, and put customers at the heart of everything they do. Find out more about what it’s like to work for Hexagon from some of our employees below. If you are a Hexagon customer seeking to improve your employability skills, you may be interested in joining the Hexagon
- [Credit Unions](https://hexagon.org.uk/community-investment/building-communities/financial-inclusion/) - Access to affordable financial services has long been an issue for many people in our community. Whether it’s getting an affordable loan, having somewhere safe to put your savings, or managing your money day to day, the ability to access the right services is essential to help you stay in control of your money. For
- [Services](https://hexagon.org.uk/community-investment/building-communities/) - We offer a range of services and activities for residents. Whether you are looking for work, wanting to learn something new, get involved in your community or get help to make the most of your money, there is something for you. Looking for Work? We offer a tailor-made service built around the needs of each
- [Information for our Residents re: Covid-19](https://hexagon.org.uk/youth-2/) - Over the past months, we have provided lots of information for our residents in terms of the Covid-19 (Cornoavirus) environment. Residents can find all the latest information via the links below. You can find the latest information here on: Managing your repairs service, carrying out home improvements and Safety Works Helping you with your finances
- [Social Rent](https://hexagon.org.uk/our-properties-2/social-rentb-information/) - Most of Hexagon’s homes are let based on rents set in accordance with government guideline 'target rents’. Rents were restructured in 2002 with the aim of converging the rents of all social landlords so that tenants in similar properties and similar locations paid similar rents. A target rent has been set for each Hexagon property based
- [Affordable Rent](https://hexagon.org.uk/our-properties-2/affordable-rent/) - Following changes to the way housing associations are funded by the Government, we now have to charge relatively high rents on some of our properties. These rents are known as ‘affordable rents’. Affordable rents are calculated at 80% of the full market rent and are generally higher than social rents. If you are offered the
- [Staff Benefits](https://hexagon.org.uk/careers/benefits/) - Holidays Hexagon offers all employees generous holiday entitlements, plus bank holidays. We also operate a flexi-time scheme. Pension You are able to join the Defined Contribution Scheme (administered by the Social Housing Pension Scheme) at any time. You will be automatically enrolled in the Scheme after 3 months service,if applicable Discounted Gym Membership You can
- [Services](https://hexagon.org.uk/about-us/services/) - This section, and the links in the menu on the right, provide more information about our activities. By following the links you can find out how we: Manage your homes. Build new homes and regenerate communities. Provide specialist housing and care and support services. Work with residents to make their communities a better place to live.
- [Sample Page](https://hexagon.org.uk/sample-page-2/) - This is an example page. It’s different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: Hi there! I’m a bike messenger
- [Iverhurst Close, DA6 8HY](https://hexagon.org.uk/our-properties-2/buy-a-home/shared-ownership/iverhurst-close-da6-8hy/) - Our new net zero carbon development at Iverhurst Close sits beside tranquil allotments, between Bexleyheath’s vibrant centre and the sweeping, 185-acre Danson Park. We have ten 4-bedroom homes and one 3-bedroom home available to buy at this new community on a shared ownership basis. This makes buying in this dream location more affordable, because

## JetPopup

- [Event Popup](https://hexagon.org.uk/jet-popup/event-popup/) - Who We Are, What We Do You can contact any member of the team by email by clicking on their email address.

## Staff Members

- [Simon Fanshawe OBE](https://hexagon.org.uk/staff-members/simon-fanshawe-obe/)
- [Aaron Harris](https://hexagon.org.uk/staff-members/aaron-harris/)
- [Emma Heckman](https://hexagon.org.uk/staff-members/emma-heckman/)
- [Lloyd Morgan](https://hexagon.org.uk/staff-members/lloyd-morgan/)
- [Claud Williams](https://hexagon.org.uk/staff-members/claud-williams/)
- [Roseann Ayton](https://hexagon.org.uk/staff-members/roseann-ayton/)
- [Sheron Carter](https://hexagon.org.uk/staff-members/sheron-carter/)
- [Marcus Keys](https://hexagon.org.uk/staff-members/marcus-keys/)
- [Tom Heys](https://hexagon.org.uk/staff-members/tom-heys/)
- [Gursh Bains](https://hexagon.org.uk/staff-members/gursh-bains/)
- [Ali-Jarar Shah](https://hexagon.org.uk/staff-members/ali-jarar-shah/)
- [Mark Wells](https://hexagon.org.uk/staff-members/mark-wells/)
- [Sophie Tookey](https://hexagon.org.uk/staff-members/sophie-tookey/)
- [Sonji Nurse](https://hexagon.org.uk/staff-members/sonji-nurse/)
- [Jullian Marshall-James](https://hexagon.org.uk/staff-members/jullian-marshall-james/)
- [Debbie Denyer](https://hexagon.org.uk/staff-members/debbie-denyer/)
- [Richard Bradshaw](https://hexagon.org.uk/staff-members/richard-bradshaw/)
- [Jennifer Currier](https://hexagon.org.uk/staff-members/jennifer-currier/)
- [Stefanie Turton](https://hexagon.org.uk/staff-members/stefanie-turton/)
- [David Cooper](https://hexagon.org.uk/staff-members/david-cooper/)

## Careers

- [Example Career Two](https://hexagon.org.uk/available-careers/example-career-two/)
- [Example Career One](https://hexagon.org.uk/available-careers/example-career-one/)

## Events

- [An Example Event - Two Days](https://hexagon.org.uk/events/an-example-event-two-days/) - Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent mollis varius dapibus. Suspendisse mi sapien, sagittis feugiat luctus sed, porta a magna. Curabitur eget scelerisque purus. Suspendisse a dui in arcu aliquet gravida. Nam gravida bibendum lacus eu accumsan. Proin ut tellus vel tellus pharetra lacinia in sit amet sem. Sed quis massa eu nisi
- [A Single Day Event](https://hexagon.org.uk/events/a-single-day-event/) - Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent mollis varius dapibus. Suspendisse mi sapien, sagittis feugiat luctus sed, porta a magna Curabitur eget scelerisque purus. Suspendisse a dui in arcu aliquet gravida. Nam gravida bibendum lacus eu accumsan. Proin ut tellus vel tellus pharetra lacinia in sit amet sem. Sed quis massa eu nisi

## Property Blocks

- [Josef Albers House](https://hexagon.org.uk/property-blocks/josef-albers/) - We’ve dedicated this page of our website to keep residents at Josef Albers House updated. In customer satisfaction surveys we’ve carried out, you’ve told us we need to improve the way we communicate with you, so we've created these pages as a first step. Please give us any feedback and any ideas you may have
- [Saravia Court](https://hexagon.org.uk/property-blocks/saravia-court/) - Welcome to the 'Saravia Court' page We’ve dedicated this page of our website to keep all residents at Saravia Court updated. In customer satisfaction surveys we’ve carried out, you’ve told us we need to improve the way we communicate with you, so we created these pages as one way to do this. Please give us
- [Foxgrove Apartments](https://hexagon.org.uk/property-blocks/foxgrove/)
- [Patrick Court](https://hexagon.org.uk/property-blocks/patrick-court/) - Thanks for visiting this area which has been set up for residents living at Patrick Court. We hope you will find the information you require here, but please do let us know if there is any other information you would find useful if placed here.
- [95 Peckham Road](https://hexagon.org.uk/property-blocks/95-peckham-road-2/) - Welcome to the '95 Peckham Road' page We’ve dedicated this page of our website to keep all residents at 95 Peckham Road updated. In customer satisfaction surveys we’ve carried out, you’ve told us we need to improve the way we communicate with you, so we've created these pages as a first step.
- [Charlton Road](https://hexagon.org.uk/property-blocks/charlton-road-2/) - Welcome to the 'Charlton Road' page We’ve dedicated this page of our website to keep all residents at Charlton Road updated. In customer satisfaction surveys we’ve carried out, you’ve told us we need to improve the way we communicate with you, so we've created these pages as a first step. Please give us any feedback
- [Parkspring Court](https://hexagon.org.uk/property-blocks/parkspring-court/)
- [Rye Lane](https://hexagon.org.uk/property-blocks/rye-lane/)
- [Isabella Apartments](https://hexagon.org.uk/property-blocks/isabella-apartments/)
- [George Albert Court](https://hexagon.org.uk/property-blocks/george-albert-court/)
- [Mary Seacole Court](https://hexagon.org.uk/property-blocks/mary-seacole-court/) - Welcome to Mary Seacole Court We’ve dedicated this page of our website to keep all residents of Mary Seacole Court updated. In customer satisfaction surveys we’ve carried out you’ve told us we need to improve the way we communicate with you, so we’re trialling this with a couple of blocks, and Mary Seacole Court is
- [Lyles Court](https://hexagon.org.uk/property-blocks/lyles-court-2/)
- [Nihill Place](https://hexagon.org.uk/property-blocks/nihill-place/)
- [Vidler House](https://hexagon.org.uk/property-blocks/vidler-house-2/)
- [4 Waleorde](https://hexagon.org.uk/property-blocks/4-waleorde/)
- [Frederick Court, Brampton Road](https://hexagon.org.uk/property-blocks/frederick-court-brampton-road/) - We’ve dedicated this page of our website to keep all residents at Frederick Court, Brampton Road updated. In customer satisfaction surveys we’ve carried out you’ve told us we need to improve the way we communicate with you, so we've created these pages as a first step. Please give us any feedback and any ideas you
- [Concrete House](https://hexagon.org.uk/property-blocks/concrete-house/) - Welcome to the 'Concrete House' page We’ve dedicated this page of our website to keep all residents at 549 Lordship Lane updated. In customer satisfaction surveys we’ve carried out, you’ve told us we need to improve the way we communicate with you, so we've created these pages as a first step. Please give us any
- [Peckham Hill Street](https://hexagon.org.uk/property-blocks/peckham-hill-street/)
- [Stephens Court](https://hexagon.org.uk/property-blocks/stephens-court/)
- [Southwark Park Road](https://hexagon.org.uk/property-blocks/southwark-park-road/)
- [Boulevard Point](https://hexagon.org.uk/property-blocks/boulevard-point/)
- [Vidler House](https://hexagon.org.uk/property-blocks/vidler-house/)
- [Nihill Place, Grant Road](https://hexagon.org.uk/property-blocks/nihill-place-grant-road/)
- [Claude Monet Court](https://hexagon.org.uk/property-blocks/claude-monet-court/)
- [Lyles Court](https://hexagon.org.uk/property-blocks/lyles-court/)
- [170 Sumner Road](https://hexagon.org.uk/property-blocks/170-sumner-road/)
- [95 Peckham Road](https://hexagon.org.uk/property-blocks/95-peckham-road/)
- [Charlton Road](https://hexagon.org.uk/property-blocks/charlton-road/)
- [Boulevard Mansions](https://hexagon.org.uk/property-blocks/boulevard-mansions/)
- [Malswick & Mayhill Courts](https://hexagon.org.uk/property-blocks/malswick-mayhill-courts/)
- [John Russell House](https://hexagon.org.uk/property-blocks/john-russell-house/)
- [Malvern House](https://hexagon.org.uk/property-blocks/malvern-house/)
- [Kite House](https://hexagon.org.uk/property-blocks/kite-house/)
- [Red Deer Court](https://hexagon.org.uk/property-blocks/red-deer-court/)
- [Fairway House](https://hexagon.org.uk/property-blocks/fairway-house/)
- [Solarium Court](https://hexagon.org.uk/property-blocks/solarium-court/) - We’ve dedicated this page of our website to keep all residents of Solarium Court updated. In customer satisfaction surveys we’ve carried out, you’ve told us we need to improve the way we communicate with you, so we’re trialling this with a couple of blocks, and Solarium Court is one of those. Please give us any

## Plus Mega Menu

- [Residents Menu](https://hexagon.org.uk/plus-mega-menu/hxmenu/) - Residents Handbook Leaseholders’ Handbook Leaseholders and Shared Owners Sub-Letting Administration fees Communities and Wellbeing Leaseholders’ Handbook Leaseholders and Shared Owners Sub-Letting Administration fees Communities and Wellbeing Leaseholders Leaseholders’ Handbook Leaseholders and Shared Owners Sub-Letting Administration fees Communities and Wellbeing Leaseholders’ Handbook Leaseholders and Shared Owners Sub-Letting Administration fees Communities and Wellbeing Further Information Leaseholders’ Handbook
- [Help - MegaMenu](https://hexagon.org.uk/plus-mega-menu/help-megamenu/) - About the CIT Leaseholders’ Handbook Leaseholders and Shared Owners Sub-Letting Administration fees Communities and Wellbeing Leaseholders’ Handbook Leaseholders and Shared Owners Sub-Letting Administration fees Communities and Wellbeing Further Information Leaseholders’ Handbook Leaseholders and Shared Owners Sub-Letting Administration fees Communities and Wellbeing Leaseholders’ Handbook Leaseholders and Shared Owners Sub-Letting Administration fees Communities and Wellbeing Activities Leaseholders’

## Categories

- [Uncategorised](https://hexagon.org.uk/category/uncategorised/)
- [Community Investment](https://hexagon.org.uk/category/community-investment/)
- [Archived News](https://hexagon.org.uk/category/archivednews/)
- [Latest News](https://hexagon.org.uk/category/latestnews/)
- [Advice](https://hexagon.org.uk/category/advice/)
- [Resident Engagement](https://hexagon.org.uk/category/resident-engagement/)

## Groups

- ["The Executive Team"](https://hexagon.org.uk/group/the-executive-team/)
- ["The Board"](https://hexagon.org.uk/group/the-board/)
- ["The Stock Improvement Team"](https://hexagon.org.uk/group/the-stock-improvement-team/)