Mutual exchange

A mutual exchange is a way for social housing residents to find a move by swapping homes with another social housing resident.

You can swap homes with any council tenant or Housing Association tenant in the UK providing you and they have the right to mutual exchange and both parties wish to swap.

You are not restricted to your current landlord; all social housing landlords are required to allow mutual exchanges. The key is to ensure that everyone has looked around the properties involved and is happy to move.

Here are some ways you can find another tenant to swap with:

• websites that Hexagon subscribes to (www.homeswapper.co.uk and www.houseexchange.org.uk)
• talk to family and friends
• look on social media

You need to get Hexagon’s permission before going ahead with the final exchange. You can read our Mutual Exchange Policy for more details.

Don’t forget, the better you look after your property, the more likely it is that another resident will want to exchange with you.

Other schemes

If you or a member of your family is over 55 and you wish to move to a smaller property. You may wish to register with Seaside & Country Homes.
https://www.london.gov.uk/what-we-do/housing-and-land/council-and-social-housing/seaside-and-country-homes

Support

The local authority and Mutual Exchange websites are not difficult to use, however if you don’t feel confident in your IT skills, we can offer help. Speak to your Neighbourhood Officer for information.

Our Lettings Policy

For more information, see our Lettings Policy here.