Looking to move?
We only let a very small number of homes to our residents looking to move. The vast majority of our homes are let by the relevant local authority. Please apply to the local authority in your area if you are wanting to move.
In exceptional circumstances you can speak to your Neighbourhood Officer for a move from one Hexagon home to another.
We now only take Band A applicants (applicants in exceptional circumstances) onto our waiting list.
Band A applicants include:
- tenants with a need to move because of very high medical needs,
- tenants affected by threats of violence (including domestic abuse, harassment or hate crime) for whom a move will make a difference,
- under-occupiers affected by welfare reform
- decants (moves to allow major works to take place)
The Local Authority housing register
All Hexagon residents can register on the housing register in their borough.
Please check about other eligibility criteria that apply on your Local Authority Website. “Applying For Council Housing”.
Southwark – https://www.southwark.gov.uk/finding-a-new-home/looking-for-a-home
Lewisham – https://lewisham.gov.uk/myservices/housing/find/apply-for-social-housing
Greenwich – https://www.royalgreenwich.gov.uk/info/200177/apply_for_a_home/529/search_and_apply_for_a_home
Bexley – http://www.bexleyhomechoice.org.uk/
Swale – https://www.swale.gov.uk/housing-register/
Bromley – https://www.bromley.gov.uk/info/200027/social_housing
Croydon – https://www.croydonchoice.org.uk/
Mutual exchange
A mutual exchange is a way for social housing residents to find a move by swapping homes with another social housing resident.
You can swap homes with any council tenant or Housing Association tenant in the UK providing you and they have the right to mutual exchange and both parties wish to swap.
You are not restricted to your current landlord; all social housing landlords are required to allow mutual exchanges. The key is to ensure that everyone has looked around the properties involved and is happy to move.
Here are some ways you can find another tenant to swap with:
- websites that Hexagon subscribes to (www.homeswapper.co.uk and www.houseexchange.org.uk)
- talk to family and friends
- look on social media
You need to get Hexagon’s permission before going ahead with the final exchange. You can read our Mutual Exchange Policy for more details.
Don’t forget, the better you look after your property, the more likely it is that another resident will want to exchange with you.
Other schemes
If you or a member of your family is over 55 and you wish to move to a smaller property. You may wish to register with Seaside & Country Homes.
https://www.london.gov.uk/what-we-do/housing-and-land/council-and-social-housing/seaside-and-country-homes
Hexagon transfer
If you contact Hexagon to ask for a transfer, our Customer Service Centre will take you through a short questionnaire to see if you may fit the Band A criteria, and if you satisfy the Band A requirements you can apply for a transfer.
Support
The local authority and Mutual Exchange websites are not difficult to use, however if you don’t feel confident in your IT skills, we can offer help. Speak to your Neighbourhood Officer for information.
Our Lettings Policy
For more information, see our Lettings Policy here.
