Visit or write to us at:
130–136 Sydenham Road
London SE26 5JY
Office hours: 9am to 5pm Monday to Friday.
COVID-19 – Please note that our offices remain closed to visitors.
General enquiries: 020 8778 6699
The line is staffed from 9am to 5pm, Monday–Friday.
Repairs freephone: 0800 393 338.
The line is staffed from 8am to 5pm, Monday–Friday. Outside normal office hours, a recorded message will give you further information.
By e-mail: firstname.lastname@example.org.
Text: You can text us on 07537 400 527. Please make sure you include your name and/or address.
Fax: 020 8676 7811.
NB: All emergency repairs can be reported directly to our ‘Out of Hours’ Service on 0203 701 3518 when the main Hexagon office is closed. BSW Heating can be contacted directly on 0800 206 1367, 24 hours a day, 365 days of the year to report all heating and hot water related queries.
By Rail: London Overground (Highbury & Islington) and Southern Rail (London Bridge) both stop at Sydenham Train Station, which is a 10-minute walk from our offices.
By Bus: The following buses all stop along Sydenham Road: 202, 450, 194, 75, 356.