Hexagon staff visited Salus Court last month to meet residents and hear their views about their homes and neighbourhood.
Colleagues from our Neighbourhoods, Repairs, Property Safety and Community Investment teams joined the afternoon, giving residents an opportunity to ask questions, discuss concerns and find out about the support available.
It was encouraging to hear residents describe Salus Court as “comfortable”, “lively” and a “nice community”. Some also spoke positively about the upkeep of the grounds and their experience of getting repairs sorted. Residents shared suggestions for improvements too, particularly around communal lighting, cleanliness, security and communication.
Following the visit, we have raised orders for communal lighting and repairs within residents’ homes. We are also following up on wider neighbourhood concerns and helping residents access advice and support. The feedback has been recorded so we can track the actions and keep residents informed of progress.
Thank you to everyone who took the time to talk with us. We enjoyed meeting you and hearing what you value about Salus Court, as well as what we can help make better.
