Welcome to the relaunched policy consultation page. We want residents to help shape how Hexagon works, when we update or develop key resident-facing policy, we’ll share it here for your input, including videos and easy-to access Q&A summaries. We’ll also feed-back back to let you know what’s happened.
Live consultations
Out Property Improvement & Resident Alteration policy consultation is now live, please click below to find out more about it and let us know your feedback. This consultation will be open until Friday 11th September 2026
If you have any queries or would like to access this in a different format, please get in touch by phone on 020 8778 6699 and ask for the Resident Engagement Team, or email getinvolved@hexagon.org,uk.
Previous consultations
Click below for more on the policy, resident feedback and the impact it’s had.
This policy sets out the main considerations for works that are required to your home where the resident is responsible for the cost
Get policy updates
We know policy might not seem like the most exiting thing, but it’s really important as it guides the services you receive from Hexagon. To receive direct updates on upcoming policy consultation please register your interest using the form below and we’ll let you know as soon as they open..
If you have any questions or need information in an alternate format, please contact the Resident Voice & Engagement Team.