Contact Centre and Head Office Reception closure for Staff Training and development

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  • Contact Centre and Head Office Reception closure for Staff Training and development

On Tuesday 20th January 2026 our Contact Centre phone lines and Head Office reception will be closed all day for CSC staff training and development.

Our offices will re-open at 9am on Wednesday 21st January.

During this time, residents will still be able to access key services:

Smith & Byford – for heating and hot water related queries – 0800 088 4433

Gilmartins – Repairs related queries (not related to heating and hot water) – 0808 178 6785 or by email – hexagonrepairs@gilmartins.co.uk

For any emergencies unrelated to repairs or heating and hot water, please contact Gilmartins on the above number and they can escalate where necessary.

Thanking you in advance for your understanding and cooperation.

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