On Wednesday 7th October 2026, our Contact Centre and Reception will be closed for an organisation wide training day.
Customers will still be able to access key services:
- Smith & Byford – for heating and hot water related queries – 0800 088 4433
- Gilmartin’s – Emergency Repair related queries only – 01582 726803 – option 3 for Hexagon Housing (for non-emergency repair queries, our offices will re-open as usual at 9am on Thursday 8th October)
For any emergencies unrelated to repairs or heating and hot water, please contact Gilmartins on the above number and they can escalate where necessary.
Thanking you in advance for your understanding and cooperation.
Hexagon’s Customer Services Team
