Home News – Winter Edition
Home News is the newsletter for Hexagon residents and is produced on a quarterly basis. Download the latest edition here: Home News – Winter
Embracing Neurodiversity: Enhancing Accessibility with Recite Me
Last week (March 17-23) marked Neurodiversity Celebration Week, a global initiative dedicated to raising awareness and appreciation for neurological differences. This annual event encourages us to understand, accept, and value the diverse ways in which people experience and interact with the world. In honor of this important week, we are excited to announce the implementation […]
Home News – Autumn Edition
Home News is the newsletter for Hexagon residents and is produced on a quarterly basis. Download the latest edition here: Home News – Autumn
MyHexagon – Will you the 1,000th resident to sign up?
Just under 1,000 residents have already signed up to their MyHexagon account! You will remember that the MyHexagon residents portal was launched in November last year, providing a new digital service for Hexagon residents. MyHexagon was launched because you told us that you would like the option of contacting us in a more convenient way […]
Tenant Satisfaction Measures – How did we do?
In 2023, the Regulator for Social Housing introduced a regulatory standard for landlords – the Transparency, Influence, and Accountability Standard. An important part of this new standard is a new series of measures designed to help residents assess how their landlord is performing. These measures are called the Tenant Satisfaction Measures (TSMs) and are made […]
A message for our Residents
Hexagon’s approach to responsive repairs is changing. We know that we need to invest more in improving our properties long term and less on patch repairs. We have therefore taken the difficult decision to put on hold certain repairs that do not present a health and safety risk and could be better undertaken on a […]
Celebrating Employability Day with Hexagon residents – Friday, 13th Sept.
Hexagon’s Community Investment Team are holding an event for residents to celebrate Employability Day. Date: Friday 13 September 2024. Time: 10am – 1.30pm Location: Hexagon Head Office 130-136 Sydenham Road, SE26 5JY Celebrating its ninth year, Employability Day was started by ERSA (Employment Related Services Association) to celebrate the work of the employment support sector. […]
One of Hexagon’s core values is ‘Appreciating difference’
The tragic incident that took place in Southport last week, shocked us all and we, at Hexagon, know that many of our residents will be deeply affected by it. Our thoughts are also with the victims and their families – we send our condolences to them. One of Hexagon’s core values is around ‘appreciating difference’ […]
Managed Migration to Universal Credit
Managed migration is the process claimants who are receiving means tested benefits and tax credits are told to move to Universal Credit instead. This is called ‘Managed Migration’. As part of the managed migration process, the Department of Work & Pensions (DWP) is writing to people to invite them to claim Universal Credit. This letter […]
Just Ask – Cleaning & Grounds Maintenance contract – Your questions answered
Residents will recall that the new grounds maintenance and cleaning services contract with Just Ask went live in February 2024. We are continuing to listen to residents’ feedback and as part of this, we have created a page here to provide answers to frequently asked questions. We will update the list of questions regularly, so […]
