It has been brought to our attention that when raising an order, Gilmartins’ repair system has sometimes generated multiple appointments and text messages to our customers. A glitch in the system meant that some residents were sent 5-6 appointments for one repair. We would like to apologise for any inconvenience that this glitch has caused you. We can confirm that Gilmartins and Hexagon are working to resolve the issues with the appointment system.
Office closure – Annual Staff Conference
24 November 2025
On Thursday 27th November 2025 our Contact Centre and Head Office Reception will be closed all day for our Annual Staff Conference. The Conference plays a
