Residents will recall that the new grounds maintenance and cleaning services contract with Just Ask went live in February 2024.
We are continuing to listen to residents’ feedback and as part of this, we have created a page here to provide answers to frequently asked questions.
We will update the list of questions regularly, so please do check in.
If you have any queries about the new cleaning and grounds maintenance service, you can contact our Estate Services Contract Monitor, Leo Gibbons-Plowright on 020 8778 6699 or Just Ask directly on 020 3746 8500 or via email at hexagon@justaskservices.co.uk.