New Tenancy Support
When you move into your new Hexagon home, our Money Support Team will be on hand to support you through the process.
As part of your new tenancy with Hexagon Housing, our Money Support Team will be in touch to offer personalised support during your first 12 weeks. This support is part of your tenancy and all new tenants will be contacted to make sure everything is set up properly and runs smoothly.
Support We Provide
Water
Our team can support you with registering for a water account/discount.
Grant Support
Please note that there is a strict eligibility criterion and not all applicants may qualify.
Energy Support
Support with setting up your energy accounts
Providing advice on energy costs and checking your eligibility for energy vouchers
Council Tax
Support with registering with council tax and discounts
Benefit Support
Making sure your benefits are updated with your new address, or helping you apply for benefits if needed
Budgeting
General money management and budgeting support to help you settle into your new property confidently.
MyHexagon
Support with registering with the MyHexagon app
Boiler Setup
We can explain the process to have your boiler commissioned
Foodbank referrals
We can provide you with foodbank vouchers to help ease costs when moving into your new home.
Our Money Support Team is friendly, experienced, and here to make sure you have everything in place to enjoy your new home with peace of mind.