On Wednesday 11th November 2026, our Contact Centre lines will be closed for Staff Training.
Customers will still be able to access key services:
Thanking you in advance for your understanding and cooperation.
Hexagon’s Customer Services Team
On Wednesday 11th November 2026, our Contact Centre lines will be closed for Staff Training. Customers will still be able to access key services: Smith
The Resident Influence Group (RIG) is a resident-led group that reviews Hexagon’s services, considers feedback from other resident groups and makes recommendations to improve the
What matters most to you when dealing with Hexagon? We’re inviting residents to complete two surveys to help shape our Staff Code of Conduct and
Each year, the Resident Scrutiny Team carries out a resident-led review of one of Hexagon’s service areas. In 2024, the team chose to take a
Hexagon’s Repairs Group met on 30 September, bringing residents and staff together to review repairs performance and discuss how residents can play a greater role
The Regulator of Social Housing (RSH) has announced its decision to place Hexagon onto the gradings under review list (GUR) for the governance and financial
