Issa first accessed employment support during Covid in July 2020 whilst furloughed from his hotel job. He wanted to get into healthcare so his advisor tailored his CV for this and helped him apply to vacancies.

He found work in healthcare and worked for over 2 years. But stopped working due to a bereavement in 2022. He re-engaged with support in 2023 and was forwarded to an administration role by his advisor, he got an interview but was not successful.

Issa accessed support to apply for roles with the Civil Service and was offered a role as a Catering Assistant for the House of Commons and waitlisted for an administration role.  He accessed Hexagon’s in work support fund to cover the costs of his first month of travel to work.

After a few months, he got transferred to the administrative role. Issa was happy in his job but then became ill so stopped working. After treatment he was ready to return to work. He applied for a role with the Home Office as a Case Worker and was successful. This job enables him to work from home and is ideal for him at this time.

Issa said, `I have been lucky to meet my advisor, she has been very helpful throughout my job hunt. In life always follow your passion not your pension.’