Anti-Social Behaviour

If you are suffering from a nuisance, harassment or domestic violence and you have not already reported it to Hexagon, please tell us about it. We take all reports seriously and will always:

  • Acknowledge your report in writing.
  • Send you an anti-social behaviour information pack (or information about domestic violence services).
  • Investigate your report.
  • Contact the person(s) you are reporting (unless you ask us not to), and any witnesses within 10 days.
  • Discuss with you and agree a plan of action, and confirm it in writing to you, within 10 days of your report.

We always carry out a ‘test of reasonableness’, and if we consider your report to be unreasonable, or if we do not think any intervention by Hexagon is required, we will say so and explain why.

Our Anti-Social Behaviour Policy and ASB Service Standard set out our approach to tackling anti-social behaviour and the level of service you can expect.

 

ABOUT US

As an organisation, we are concerned with people, their homes and communities.

We make good quality, affordable housing and services available to people in South East London, and work to extend opportunities and improve the neighbourhoods they live in.

CONTACT US

HEXAGON Housing Association
130-136 Sydenham Road
Sydenham
London SE26 5JY

Office hours: 9am to 5pm
Monday to Friday

General Enquiries: 020 8778 6699
Repairs freephone: 0800 393 338

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