It is a condition of your tenancy that you must get permission from Hexagon before you can keep any pet or animal in your home. The actual wording of the Tenancy Agreement is as follows:

You must get our permission before keeping any dog or other animal. Permission will only be given where it is an animal that is likely not to cause nuisance or annoyance to neighbours and is suitable for the property. Permission will not be given for dogs covered by the Dangerous Dogs Act. Any permission can be withdrawn if we think that any animal you have is causing a nuisance to neighbours, is damaging the property, or is being ill treated. Permission to keep a guide dog will always be given to a blind or partially sighted person.

We will consider every application to keep a pet on its own merits, and take into account any special circumstances, but set out below are the usual guidelines that we follow when deciding whether or not to allow someone to keep a pet in a Hexagon property.

If you are thinking of getting any animal, please talk to us about it first.


We will usually only give permission to keep a dog to tenants who live in a house with their own private garden.
Tenants of flats will not usually be permitted to keep a dog. This applies to blocks of flats and also flats in converted houses.
Permission may be considered in exceptional cases, for residents of flats who have their own front door with no need to pass through a communal hallway, and direct access to a private, fenced garden (not shared with other residents).
Residents of flats must not allow their visitors to bring dogs into the building (with the exception of assistance dogs).
Dogs must be under control at all times, and it is the responsibility of the dog owner to make sure their garden is ‘dog-proof’ so that the dog cannot get out. We will not normally give permission to anyone to keep more than one dog.

Please click here to download our Dog Permission form. Please print and complete the form and return it to: Dog Permission Request, Hexagon Housing Association, 130-136 Sydenham Road, London SE26 5JY.


We normally only give permission to keep a cat to tenants with direct access to their own (not shared) garden. We would not normally give permission to anyone to keep more than two cats.

See here for the full Pets Policy.



As an organisation, we are concerned with people, their homes and communities.

We make good quality, affordable housing and services available to people in South East London, and work to extend opportunities and improve the neighbourhoods they live in.


HEXAGON Housing Association
130-136 Sydenham Road
London SE26 5JY

Office hours: 9am to 5pm
Monday to Friday

General Enquiries: 020 8778 6699
Repairs freephone: 0800 393 338

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