Complaints
Managing Unacceptable Behaviour from Complainants Policy
HOS Complaints Handling Code Self-Assessment
Tenancies
Hexagon’s policies as they relate to Tenancy agreements, Leasehold Agreements, and Shared Ownership.
Abandonment Illegal Occupant and Subletting Policy
Leasehold and Shared Owners Arrears Collection Policy
Shared Ownership Allocation Policy
Transfer of Residents in Arrears Policy
Neighbourhoods and Households
These Policies relate to keeping neighbourhoods and households safe and secure.
Hate Crime and Harassment Policy
Repairs
Pre and Post Inspection Policy
Privacy
Policies on how your data is protected and stored.
Data Protection Policy