Dawn Reid is a Director and has worked in the Housing sector for 13 years. She brings with her a wealth of knowledge and experience in Customer Experience, Transformation and Change and Customer Services. Dawn is also a qualified Career Coach and Mentor. When Dawn isn’t working in her day job, she works with other organisations to set and deliver their strategic ambitions through her Non-Executive Director roles in a variety of sectors including Housing, Criminal Justice, Services for young people and the NHS. Dawn is a member of our Customer Services Committee.