Reporting repairs is now easier
One telephone number to remember for all things Hexagon. All repairs calls are now being answered by Hexagon team members. This means you only have one number to call for all things Hexagon. Tel 020 8778 6699. What if I ring the Gilmartins repair number after February? The number will still work – you will […]
Tackling Antisocial Behaviour (ASB)
In July 2025 after a very long, difficult journey, Hexagon was able to evict a resident for nuisance/antisocial behaviour (ASB). Whilst eviction is always the last resort, where it is appropriate to do so, Hexagon will be bold in taking this step. The nuisance/ASB was affecting several neighbours in a block and the impact of […]
Tenant Satisfaction Measures – How did we do?
Two years ago, the Regulator for Social Housing introduced a regulatory standard for landlords – the Transparency, Influence and Accountability Standard. Part of the new Standard is a series of measures designed to help residents assess how their landlord is performing. These measures are called the Tenant Satisfaction Measures (TSMs) and are made up of […]
Our ASB Team Reaches Out During Estate Action Day
Hexagon’s Anti-Social Behaviour (ASB) team recently joined residents for a series of Estate Action Days, offering a valuable opportunity to speak directly with communities about the issues affecting them on a daily basis. These events are an important way for Hexagon to engage face-to-face with residents, listen to their concerns, and explain how we are […]
Anti-Social Behaviour (ASB) Awareness Week
Antisocial Behaviour
Home News – Winter Edition
Home News is the newsletter for Hexagon residents and is produced on a quarterly basis. Download the latest edition here: Home News – Winter
Embracing Neurodiversity: Enhancing Accessibility with Recite Me
A few months ago, we launched the Recite Me Assistive Toolbar on our website. This innovative tool is designed to break down accessibility barriers and create a more inclusive online experience for all users. What is Recite Me? Recite Me is a powerful assistive technology that provides a range of customisable tools to support individual […]
Home News – Autumn Edition
Home News is the newsletter for Hexagon residents and is produced on a quarterly basis. Download the latest edition here: Home News – Autumn
MyHexagon – Over 1,000 residents have already signed up – have you?
Over 1,000 Hexagon residents have signed up to their MyHexagon account! You will remember that the MyHexagon residents portal was launched in November last year, providing a new digital service for Hexagon residents. MyHexagon was launched because you told us that you would like the option of contacting us in a more convenient way and […]
Tenant Satisfaction Measures – How did we do?
In 2023, the Regulator for Social Housing introduced a regulatory standard for landlords – the Transparency, Influence, and Accountability Standard. An important part of this new standard is a new series of measures designed to help residents assess how their landlord is performing. These measures are called the Tenant Satisfaction Measures (TSMs) and are made […]