Following a recent review of our Neighbourhood Services structure, we have made some amendments, which will take effect from 6 March 2023.
Part of the re-structure means you may be allocated a different Neighbourhood Officer to the one you are used to working with. We know change can sometimes be unsettling, but we want to re-assure you that there is a comprehensive handover phase in place, so you shouldn’t notice this change.
We will be contacting residents to introduce your new Neighbourhood Officer and updating our noticeboards in the coming weeks.
You can still contact our Customer Services Centre on 020 8778 6699 or by email email@example.com with any tenancy or neighbourhood queries.