Introduction

We have produced this Handbook to give you as much useful information as possible about your home, your lease and our services.

We hope you find the Handbook useful. If you can’t find what you’re looking for, or need more detailed information, please contact Customer Services on 020 8778 6699.

Hexagon Housing Association was formed in 1990, but our origins go back to the 1960s. We have around 4,300 houses and flats in South East London, most of which are for rent.

Hexagon Housing Association is a non-profit organisation and is the freeholder of your property. We have an increasing number of shared ownership and leasehold flats, and we have plans for more development in the future. Most of these properties have been newly built for the shared ownership or leasehold market, but some have been acquired by sitting tenants under the Right to Acquire or Social Homebuy schemes.

Staff who deal with the management of Hexagon’s leasehold properties are based at our offices in Sydenham.