MyHexagon – Over 1,000 residents have already signed up – have you?
Over 1,000 Hexagon residents have signed up to their MyHexagon account! You will remember that the MyHexagon residents portal was launched in November last year, providing a new digital service for Hexagon residents. MyHexagon was launched because you told us that you would like the option of contacting us in a more convenient way and […]
Tenant Satisfaction Measures – How did we do?
In 2023, the Regulator for Social Housing introduced a regulatory standard for landlords – the Transparency, Influence, and Accountability Standard. An important part of this new standard is a new series of measures designed to help residents assess how their landlord is performing. These measures are called the Tenant Satisfaction Measures (TSMs) and are made […]
A message for our Residents
Hexagon’s approach to responsive repairs is changing. We know that we need to invest more in improving our properties long term and less on patch repairs. We have therefore taken the difficult decision to put on hold certain repairs that do not present a health and safety risk and could be better undertaken on a […]
Celebrating Employability Day with Hexagon residents – Friday, 13th Sept.
Hexagon’s Community Investment Team are holding an event for residents to celebrate Employability Day. Date: Friday 13 September 2024. Time: 10am – 1.30pm Location: Hexagon Head Office 130-136 Sydenham Road, SE26 5JY Celebrating its ninth year, Employability Day was started by ERSA (Employment Related Services Association) to celebrate the work of the employment support sector. […]
One of Hexagon’s core values is ‘Appreciating difference’
The tragic incident that took place in Southport last week, shocked us all and we, at Hexagon, know that many of our residents will be deeply affected by it. Our thoughts are also with the victims and their families – we send our condolences to them. One of Hexagon’s core values is around ‘appreciating difference’ […]
Managed Migration to Universal Credit
Managed migration is the process claimants who are receiving means tested benefits and tax credits are told to move to Universal Credit instead. This is called ‘Managed Migration’. As part of the managed migration process, the Department of Work & Pensions (DWP) is writing to people to invite them to claim Universal Credit. This letter […]
Just Ask – Cleaning & Grounds Maintenance contract – Your questions answered
Residents will recall that the new grounds maintenance and cleaning services contract with Just Ask went live in February 2024. We are continuing to listen to residents’ feedback and as part of this, we have created a page here to provide answers to frequently asked questions. We will update the list of questions regularly, so […]
Proud to be Members of PlaceShapers
We are delighted to renew our @PlaceShapers membership, the national network of place-based landlords who work together to help communities thrive. We are ambitious for our communities, committed to long-term solutions, united in our purpose, and firmly in it for the long term.
10 Top Tips on writing a CV
Take a listen to the Housing Voices mini-podcast with Martyne Callendar, Senior Employment Officer who shares her top 10 tips on creating a great CV. Grab a cuppa and have a listen! Did you know that the Community Investment Team is there for all Hexagon Residents to help you achieve your goals and fulfill your […]
Report tenancy fraud
Subletting or obtaining a social housing tenancy fraudulently is a criminal offence and means that those in need of social housing have to wait longer to be housed We take illegal subletting very seriously. Every social housing home that’s illegally sublet or tenancy that’s obtained dishonestly deprives a person or family in need of an […]