A message for our Residents

Hexagon’s approach to responsive repairs is changing. We know that we need to invest more in improving our properties long term and less on patch repairs. We have therefore taken the difficult decision to put on hold certain repairs that do not present a health and safety risk and could be better undertaken on a […]
Celebrating Employability Day with Hexagon residents – Friday, 13th Sept.

Hexagon’s Community Investment Team are holding an event for residents to celebrate Employability Day. Date: Friday 13 September 2024. Time: 10am – 1.30pm Location: Hexagon Head Office 130-136 Sydenham Road, SE26 5JY Celebrating its ninth year, Employability Day was started by ERSA (Employment Related Services Association) to celebrate the work of the employment support sector. […]
One of Hexagon’s core values is ‘Appreciating difference’

The tragic incident that took place in Southport last week, shocked us all and we, at Hexagon, know that many of our residents will be deeply affected by it. Our thoughts are also with the victims and their families – we send our condolences to them. One of Hexagon’s core values is around ‘appreciating difference’ […]
Managed Migration to Universal Credit

Managed migration is the process claimants who are receiving means tested benefits and tax credits are told to move to Universal Credit instead. This is called ‘Managed Migration’. As part of the managed migration process, the Department of Work & Pensions (DWP) is writing to people to invite them to claim Universal Credit. This letter […]
Just Ask – Cleaning & Grounds Maintenance contract – Your questions answered

Residents will recall that the new grounds maintenance and cleaning services contract with Just Ask went live in February 2024. We are continuing to listen to residents’ feedback and as part of this, we have created a page here to provide answers to frequently asked questions. We will update the list of questions regularly, so […]
Proud to be Members of PlaceShapers

We are delighted to renew our @PlaceShapers membership, the national network of place-based landlords who work together to help communities thrive. We are ambitious for our communities, committed to long-term solutions, united in our purpose, and firmly in it for the long term.
10 Top Tips on writing a CV

Take a listen to the Housing Voices mini-podcast with Martyne Callendar, Senior Employment Officer who shares her top 10 tips on creating a great CV. Grab a cuppa and have a listen! Did you know that the Community Investment Team is there for all Hexagon Residents to help you achieve your goals and fulfill your […]
Report tenancy fraud

Subletting or obtaining a social housing tenancy fraudulently is a criminal offence and means that those in need of social housing have to wait longer to be housed We take illegal subletting very seriously. Every social housing home that’s illegally sublet or tenancy that’s obtained dishonestly deprives a person or family in need of an […]
New Cleaning and Grounds Maintenance contract goes live

We are pleased to announce the start of a new era in our grounds maintenance and cleaning services across the estates. From Monday, 5 February 2024, residents will notice the arrival of Just Ask contractors who will be delivering new services. In 2022, Hexagon began a procurement exercise to review and re-tender the cleaning and […]
Residents’ Repairs Group

Are you interested in helping improve repairs at Hexagon for everyone? If so, becoming a Repairs Group Volunteer might just be for you…. We’re looking for new member to join the Repairs Group – it is a resident-led group that is dedicated to improving overall performance of the responsive repairs service and making sure the […]