Use of CCTV

Hexagon uses fixed CCTV at some locations for the prevention, detection and investigation of anti-social behaviour and crime. We comply with the Data Protection Act 1998 and the Information Commissioner’s current CCTV Code of Practice (see http://www.ico.org.uk/upload/documents/cctv_code_of_practice_html/1_foreword.html for details).

We will disclose CCTV footage (by way of a DVD or other suitable method) to:

  • Law enforcement agencies, where it is believed that the images will assist in a legal enquiry.
  • Prosecuting agencies.
  • Legal representatives.
  • The media, where a decision has been made by the police that the footage is needed to assist in identification of the perpetrator of a criminal incident (the wishes of the victim will be taken into account).

Residents and other third parties may not view CCTV footage, with the exception of residents who have been recorded on the CCTV and make a Subject Access Request that has been agreed to.

If your property eg your car has been criminally damaged you should report the damage to the police and your insurers. We may be able to review the CCTV footage to see who was responsible but this will depend on the positioning of the CCTV cameras vis-à-vis your car and the length of the period to be reviewed. We are not able to review very long periods of CCTV footage and where the cameras do not effectively cover the area in question. We will of course co-operate with the police if they wish to review the CCTV recording.

For more information about this, please contact your Housing Officer.

ABOUT US

As an organisation, we are concerned with people, their homes and communities.

We make good quality, affordable housing and services available to people in South East London, and work to extend opportunities and improve the neighbourhoods they live in.

CONTACT US

HEXAGON Housing Association
130-136 Sydenham Road
Sydenham
London SE26 5JY

Office hours: 9am to 5pm
Monday to Friday

General Enquiries: 020 8778 6699
Repairs freephone: 0800 393 338

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