Getting in Touch

Do you have a housing enquiry? You can contact us in any of the following ways. Your query will be passed on to the person who is best able to deal with it.

By Phone

All calls are answered by trained Customer Services staff, who will normally be the only people you need to talk to.

Repairs Freephone 0800 393 338. To report a new repair, including Emergency repairs, or check on an outstanding repair, call this number. The line is staffed from 8.00 am to 5.00 pm, Monday–Friday. Call this number at any time. Outside normal office hours, a recorded message will give you further information.

General enquiries020 8778 6699. For all enquiries, problems, and complaints. The line is staffed from 9.00 am to 5.00 pm, Monday–Friday.

By Post

Hexagon Housing Association
130–136 Sydenham Road
London SE26 5JY
Please include your name and address.

By E-mail

By fax: 020 8676 7811


As an organisation, we are concerned with people, their homes and communities.

We make good quality, affordable housing and services available to people in South East London, and work to extend opportunities and improve the neighbourhoods they live in.


HEXAGON Housing Association
130-136 Sydenham Road
London SE26 5JY

Office hours: 9am to 5pm
Monday to Friday

General Enquiries: 020 8778 6699
Repairs freephone: 0800 393 338

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