Below you can find a list of Service Standards which set out our commitment to residents in terms of the level of service they can expect from Hexagon.
Customer service standards – Adapting homes to meet changing needs
Customer service standards – Asbestos – managing asbestos in our homes
Customer service standards – Estate Service Standards
Customer service standards – Guidance for when we’re doing work to the outside of your home
Customer service standards – Defects Service guidance
Customer service standards – Improving the inside of your home
Customer service standards – Lettable Standard 2023
